EdVenture Educational Group Reservations Consultant And Coordinator - Mnk

MnK Niseko Company Introduction

MnK Niseko is an integrated real estate, property management, and hospitality company that has been providing services in Niseko, Hokkaido since 2010.  Our customers visit us from all parts of Japan and all over the world.  Our team of professionals is diverse and committed to serving their needs in a professional and friendly manner.

MnK Niseko’s offices are located 5 minutes from one of the best ski resorts in the world. We are surrounded by farms, mountains, and nature. We actively encourage personal development and self-improvement via our benefits program, regular performance discussions, and attention to each individual’s needs.

A key part of our company culture is regular, cross-department communication and contribution across all of MnK Niseko’s functions.  We help each other.  That could mean driving a guest to the mountain, helping to clear snow, or participating in a brainstorming session.

EdVenture Educational Group Reservations Consultant and Coordinator

EdVenture Niseko
EdVenture is an immersive camp experience in Niseko, Hokkaido, Japan. Designed to help families make the most of Hokkaido’s incredible green season. The week-long programs connect children and young people to new friends from around the world, learning new skills, with their family members in innovative ways. The camp takes full advantage of its location nestled between the iconic Mount Yotei and Mount Annupuri in Niseko, Hokkaido, Japan.

As the EdVenture Educational Group Reservations Consultant and Coordinator, you will become an integral part of a team of outdoor enthusiasts dedicated to providing top-quality, outdoor educational experiences. Your primary focus will be on group bookings and educational group reservations. In this role, you will collaborate closely with the MnK management team to contribute to reservations, marketing, selling, and overseeing the delivery of various programs. Apart from reservations consultant and coordination, your responsibilities will encompass providing mentorship to seasonal staff members, conducting staff training and development, and assuming a leadership role in services and programs. This position requires being a positive role model, friend, and mentor to all guests, including teachers, students, kids and parents, as well as effective collaboration with colleagues across the company. Your duties will span both office-based tasks and outdoor activities, making it essential for you to be passionate about working with a wide range of guests, along with being responsible, enthusiastic, and organized.

Key Responsibilities

  • Effectively communicate with groups before, during, and after their time at EdVenture;
  • Oversee all EdVenture-related educational group reservations, collaborating closely with the team managing accommodation reservations and concierge services.
  • Supervise the daily operation of EdVenture educational programs and other services to ensure a quality experience for all participants and guests.
  • Monitor and support team members, assigning daily tasks and providing direction.
  • Assist in organizing supplies, and scheduling activities with local vendors and activity providers.
  • Liaising with other institutions EdVenture collaborates with, such as local governments and higher education centers.
  • Contribute to seasonal staff recruitment, training, development, and team-building activities.
  • Other duties as assigned.

Key Qualities

  • Exhibit excellent communication and interpersonal skills, coupled with a friendly service-oriented attitude.
  • Demonstrate proven leadership skills, comfort in overseeing a small team, and the ability to balance multiple tasks.
  • Possess experience working with children, with teaching or camp counselling experience being an advantage.
  • Be a Japanese citizen, or be eligible for a sponsorship visa.
  • Fluency in English and Japanese is essential, with fluency in Mandarin being an advantage.
  • Hold a valid Japanese driver’s license or be eligible to obtain an International Driving Permit.
  • First aid qualifications are an advantage.

Working Hours

40 hours per week

Remuneration

Starting at ¥250,000 per month to ¥350,000 depending on experience and/or language ability

The Benefits

  • 10 days of paid leave and public holidays.
  • Social insurance benefits included.
  • Company personal improvement allowance
  • 50-100% rebate on language lessons.
  • Yearly company trip and regular seasonal events.
  • Bi-annual bonuses.
  • Discounts on MNK and partner services and activities
  • Subsidized staff accommodation available

Employment Period

1 year contract with extension possibilities

Probationary Period

1-3 months

How To Apply

Please complete our application form HERE.


Mnk - Junior Owner Liaison

MnK Niseko Company Introduction

MnK Niseko is an integrated real estate, property management, and hospitality company that has been providing services in Niseko, Hokkaido since 2010.  Our customers visit us from all parts of Japan and all over the world.  Our team of professionals is diverse and committed to serving their needs in a professional and friendly manner.

MnK Niseko’s offices are located 5 minutes from one of the best ski resorts in the world. We are surrounded by farms, mountains, and nature. We actively encourage personal development and self-improvement via our benefits program, regular performance discussions, and attention to each individual’s needs.

A key part of our company culture is regular, cross-department communication and contribution across all of MnK Niseko’s functions.  We help each other.  That could mean driving a guest to the mountain, helping to clear snow, or participating in a brainstorming session.

Junior Owner Liaison

Property Management

High level of English Fluency (Japanese or Mandarin is highly desirable)

The Owner Liaison is the main contact at MnK responsible for communication, business and operations issues pertaining to property owners under contract with MnK property management and resort services.

We are looking to expand our property management team with the addition of a highly organized and efficient communicator who will assist in handling day-to-day tasks, projects, and correspondences internally as well as with our stakeholders. In addition to having a high level of communication and organizational skills, we are looking for someone curious, an active listener, and can take “1 or 2 steps back” to be able to understand various perspectives to the sometimes-challenging situations and decisions we have to make as a collective and individually. The position is unique in a way that provides the individual in developing an understanding of the wide scope and scale of services and staff internally and the ability to be sensitive to a wide variety of cultures that make up the Property Owners (Stakeholders) at MnK. The environment and culture of the department allow for individuals to develop individual and teamwork skills to effectively communicate the Property Management Services provided to our Property Owners.

Key Responsibilities

  • To have a strong understanding of the “product” and its requirements and how all departments relate to the product as well as other services provided by the company year-round.
  • Effectively and efficiently support the owner liaison manager with assigned tasks in a timely and professional manner.
  • Support the quality and timely delivery of communications with our stakeholders

Key Qualities

  • Bachelor’s Degree or Higher
  • Experience with other cultures
  • Computer proficient
  • Microsoft Office Suite Proficient
  • Ability to acquire a Japanese Visa (MnK will help with immigration)
  • High level of English Fluency (Japanese or Mandarin is highly desirable

Working Hours

40 hours per week

Remuneration

From ¥250,000 per month (negotiable commensurate with experience)

The Benefits

  • 10 days of paid leave and public holidays.
  • Social security/insurance benefits included.
  • Company personal improvement subsidy (can be used for language study, other courses, or equipment).
  • Yearly company trip and regular seasonal events.
  • Bi-annual bonuses.
  • Support with finding accommodation

Employment Period

1-year contract with a possibility of extension

Probationary Period

2 months

How To Apply

Please complete our application form HERE.


NISEKO CLASSIC is back this year!

The NISEKO CLASSIC is a citizen participation road race held on public roads in the Niseko area, which is one of the few one-way races in Japan. It was first held in 2014 and since 2016, it has been a qualifying event for the UCI (Union Cycliste Internationale) Gran Fondo World Series, the first in Asia. This year, it will be held on refreshed 150km and 80km courses. Participants are divided into age groups, and those who finish in the top 25% will qualify for the Gran Fondo Championship, the highest level race for hobby riders. Niseko Classic is one of the largest races in Japan with over 1,000 citizen riders from around the world participating. Why not take on this exciting challenge? The Pre-Event “Niseko Fun Ride” has been revamped! The day before the race, join the 60km/100km NISEKO CLASSIC Fun Ride! This is suitable for families (children from elementary school age and above) and those who like to enjoy beautiful scenery. Also, this will be a good warm-up before the Niseko Classic road race. Let’s enjoy cycling in the scenic Niseko area together! NISEKO CLASSIC 2024 Event Dates: June 14th (Fri) to 16th (Sun) – Fun Ride: June 15th (Sat) – Road Race: June 16th (Sun) Main Venue: Hirafu Second Parking Lot Entries for the NISEKO CLASSIC starts from February 29th (Thu) 12:00 to May 16th (Thu) 6:00 PM. Enter via the official website! We kindly ask for your participation and support for the event through entries to the race and cheering along the roadside.

Website / Entry: https://nisekoclassic.com

Youtube: https://youtu.be/SBbvJfNhAuA?:

For inquiries: HOKKAIDO EVENTS

[email protected]


NISEKO GRAVEL is back this year!

It’s a fun ride event that allows participants to enjoy off-road cycling connecting the mountains, rivers, and towns in the Niseko area. This year, a special forest area, not usually accessible, will also be opened for a limited time! Let’s embark on an exciting bicycle adventure together! NISEKO GRAVEL SPRING RIDE 2024 Date: 5/12 (Sunday) Start / Finish: Niseko Central Warehouses (Niseko Chuo Soko) Courses: Short 60km / 40% Gravel Long 100km / 45% Gravel Start Times: 9:00 / 9:30 Entries for the spring ride are accepted until 4/19 (Friday)! *Stay tuned for information on AUTUMN RIDE 2024! You can enter from the official website! Discounted entries for those willing to assist the day before (limited slots).

Website / Entry: https://nisekogravel.com/en/

Check out last year’s event: Panaracer Youtube
>>https://youtu.be/p28GJ-B9pTo?si=IlivQt98LEQS_rqQ
NISEKO GRAVEL Youtube >> https://youtu.be/aA_xSYzX3kE?si=04yvUKg4IJxHz1HN

For inquiries: HOKKAIDO EVENTS

[email protected]


HR Compliance Manager - The Luxe Nomad

ABOUT THE COMPANY

The Luxe Nomad, Asia-Pacific’s leading luxury Villa Booking portal and Management company has announced a strategic partnership with Nisade, Hokkaido’s largest and longest-established Property Management Business, to set new standards in the delivery of guest experience and service. 


Headquartered in Singapore with managed properties in Bali and Thailand, The Luxe Nomad has established itself as a leading travel agent in Niseko since 2015. Rated excellent on Trustpilot and with over 133,000 followers on Instagram, The Luxe Nomad is known for its agile marketing approach, having worked with regional and global celebrities and influencers.

 

Our mission is to champion, inspire and enable our guests to travel well. We take pride in our attention to detail, our focus on excellent service, and building personal connections with our guests. By taking the guesswork out of your holiday, we invite you to “Dream a little. Travel a lot.”

 

JOB DESCRIPTION

The Luxe Nomad/Nisade has a well-established and operating owner and property management division with a wide range of properties across Asia within its portfolio. Emerging from the pandemic and with a renewed sense of purpose with The Luxe Nomad’s partnership we are looking to drive Property Management and Owner & Guest Experience forward and truly challenge the status quo within the hospitality industry. We are seeking a talented and driven HR Compliance Manager to join us on this journey, ensuring that our HR practices align with legal and regulatory requirements.

 

As the HR Compliance Manager, you will be responsible for developing and implementing HR policies and procedures to ensure compliance with labour laws, employment regulations, and industry standards. You will conduct audits and reviews to assess compliance levels, provide guidance and training to employees and managers on compliance matters, and investigate and resolve complaints related to HR compliance. Your role will be instrumental in minimizing legal and regulatory risks for the organisation and maintaining a fair and ethical work environment.

 

REQUIREMENTS:

  • In-depth Knowledge: Possess a strong understanding of labour laws, employment regulations, and industry standards.
  • Policy Development: Develop and implement HR policies and procedures to ensure compliance.
  • Compliance Audits: Conduct audits and reviews to assess compliance levels and identify areas for improvement.
  • Guidance and Training: Provide guidance and training to employees and managers on compliance matters.
  • Complaint Resolution: Investigate and resolve complaints related to HR compliance.
  • Continuous Learning: Stay up to date with changes in employment laws and regulations.

PERSONAL SPECIFICATION

  1. Attention to Detail: Demonstrate meticulous attention to detail and accuracy in interpreting and applying regulations.
  2. Analytical Skills: Possess strong analytical skills to assess compliance and identify potential risks.
  3. Communication Skills: Excellent communication skills to effectively convey compliance requirements and provide guidance to stakeholders.
  4. Ethical Mindset: Uphold a strong ethical mindset and promote responsible HR practices.
  5. Organizational Skills: Strong organizational skills to manage compliance documentation and processes.
  6. Problem-Solving: Ability to analyze complex situations and develop effective solutions.

SKILLS 

Knowledge of labor laws and regulations | Policy development | Compliance audits | Employee training | Complaint resolution | Attention to detail | Analytical skills | Communication skills | Ethical mindset | Organizational skills | Problem-solving

 

PACKAGE

  • From 6 million JPY per annum (Full-time equivalent)
  • Starting from 15 days annual leave (Full-time equivalent) 
  • Mobile phone allowance
  • Recreational Allowance
  • Flexible working (home/office combined)
  • Contracts available PT from a minimum of 32 hours per week over a 5-day period)

Contact: [email protected]


NISADE Marketing Manager

Marketing Manager

ABOUT THE COMPANY

 

The Luxe Nomad, Asia-Pacific’s leading luxury Vacations Rental and Management company has been announced as a majority stakeholder of NISADE, Hokkaido’s largest and longest-established Property Management Business, to set new standards in the delivery of guest experience and service. 


Headquartered in Singapore with exclusively managed properties in Bali and Thailand, The Luxe Nomad has established itself as a leading travel agent in Niseko since 2015. Rated excellent on Trustpilot and with over 141,000 followers on Instagram, The Luxe Nomad is known for its agile marketing approach, having worked with regional and global celebrities and influencers.

 

Our mission is to champion, inspire and enable our guests to travel well. We take pride in our attention to detail, our focus on excellent service, and building personal connections with our guests. By taking the guesswork out of your holiday, we invite you to “Dream a little. Travel a lot.”

 

JOB DESCRIPTION

Are you a passionate marketer with a love for travel and destination marketing? If so, we have an exciting opportunity for you! Join The Luxe Nomad as a Marketing Manager and be responsible for driving the growth of our inbound sales channels in Hokkaido. We are looking for a flexible and versatile marketer who can develop effective strategies and execute impactful marketing campaigns. If you have a creative mindset, hands-on experience with web analytics tools, and a knack for turning ideas into successful marketing campaigns, we want to hear from you. Help us build and maintain a strong and consistent brand presence across a wide range of online and offline marketing channels.

 

RESPONSIBILITIES

  • Spearhead, develop and implement strategies and tactics to increase awareness of The Luxe Nomad/NISADE and generate qualified traffic to our website and individual property websites. 
  • Take ownership of marketing campaigns, from conceptualisation to execution.
  • Set up various organic and paid acquisition channels, such as content creation, pay-per-click campaigns, social media, event management, and more.
  • Create valuable and engaging content for The Luxe Nomad/NISADE website, social media channels, and Wanderluxe blog to attract and convert our target customers.
  • Build strategic relationships and collaborate with key industry players, vendors, and agents.
  • Monitor and allocate the marketing budget effectively on a monthly and annual basis, with input from HQ. This includes the submission of purchase orders to the Accounts team for all marketing spend items.
  • Oversee all marketing materials, including display advertising, brochures, sales reports, and marketing reports.
  • Measure and analyse the performance of marketing campaigns, gain insights, and make recommendations for improvement.
  • Analyse consumer behaviour and optimise email and advertising campaigns accordingly.
  • Provide weekly and monthly reports to the General Manager and management team, including analytics, recommendations, events, budgeting, and planning updates.
  • Manage recruitment, performance reviews, rostering, staff leave and overtime approvals contract management, and position description reviews for the Marketing Department staff.
  • Collaborate with the Reservations team on the development of new promotions, sales initiatives, and advertising campaigns.
  • Coordinate the analysis, maintenance, and smooth operation of the company’s website(s), social media platforms, and other online presence in conjunction with HQ team.
  • Work independently driving the local marketing team forward whilst aligning with an overall company-wide direction and reporting to the Group Head of Marketing. 
  • Lead branding efforts, style guide development, and competitor analysis (HQ involvement may be required).
  • Build and manage the marketing calendar, promotions, and take actions based on analytics.
  • Provide leadership, structure, motivation and development opportunities to the marketing team.
  • Oversee training of the marketing team and other internal teams in digital technologies.
  • Act as the primary contact for marketing matters when liaising with tenants, developers, and contractors.

PERSONAL SPECIFICATION

  1. BSc/MSc degree in Marketing or a related field, or equivalent industry experience of at least 5 years, with a willingness to learn and grow.
  2. Proven track record in identifying target audiences and creating engaging and effective marketing campaigns across multiple channels.
  3. Strong knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
  4. Experience in setting up and optimising Google AdWords campaigns. SEO and SEM knowledge is ideal.
  5. Numerical proficiency, comfortable working with numbers and analysing metrics using spreadsheets.
  6. Aesthetic sense and a passion for compelling copy and communication.
  7. Up-to-date with the latest trends and best practices in online marketing and measurement.
  8. Join our team and be part of shaping the future of luxury travel in Niseko with The Luxe Nomad.

 

SKILLS 

Sales acumen | Leadership | Honesty | Likeability | Attention to detail | Energetic| Numerical proficiency | Excellent writing skills | Analytical mindset | Multitasking | Personable demeanour | Resourcefulness | Adaptability | Quick-thinking | Problem-solving

Contact:  [email protected]


JoJo’s cafe Manager Recruitment

Type of occupation

Manager of JoJo’s Cafe Restaurant

Qualifications

At least one year working in a restaurant and a regular driver’s license

Working hours

9:00-18:00 or 12:00-21:00, approximately 8 hours a day, 2 days off per week

Wage

250,000-350,000 per month
*Varies depending on experience

Others

  • Meal subsidy (only on working days)
  • Dormitory facilities (25,000 in summer, 35,000 in winter)
  • Uniform loaned
  • Salary increase
  • Free NAC activities (rafting, adventure park, climbing, etc.)

Contact

0136-23-2093

Ross Findlay ([email protected])

If you have any questions, please feel free to contact us.
*Please send us your resume by e-mail to facilitate the hiring process.
*There is a limit to the number of people we can hire, so please apply as soon as possible, as we will close the position once it is filled!


Mountain Biking Is Coming To Grand Hirafu This Summer

A mountain bike course is coming to Grand Hirafu this summer, accessible via the resort’s gondola lifts.

This is the first time since 2019 that the resort will have summer gondola service, enabling mountain bikes to be brought to the start of a new mountain biking course that features both steep and gentle slopes, as well as an area where beginner and intermediate riders can hone their skills.

The gondola and mountain bike course will open on 13 July and run through 23 September from 9am – 4pm.

Tickets prices start at JPY1,200 (US$8) for a single adult gondola lift, continuing to a four hour pass at JPY3,500 (US$23.33) and an all day pass for JPY5,000 (US$33.33).

There are also season passes for JPY20,000 (US$133.31). All children’s tickets are half price.

Grand Hirafu Mtb 2
In reopening summer gondola service and designing the mountain bike course, Grand Hirafu Resort joins many other companies and organisations that are developing Niseko green season activities.

On 16 September, NAMBA (Niseko Area Mountain Bike Association) opened the Twin Peaks Bike Park, a 12.5km mountain biking course that is meant to be the first part of an eventual masterplan that hopes to connect the area’s five ski resorts, as well as housing developments and nearby towns, with trails.

 

More info HERE.


Two Michelin Starred Chefs Join to Serve French Cuisine

méli mélo -Yuki No Koe- presents “HokkAsia”, an exciting new creative space allowing chefs to be stimulated, merging the cultures of Hokkaido and Asia through collaborative dishes and dining experiences.

The inaugural residency kicks off on 24 February with two special Four Hands Dinners featuring the brilliance of Michelin Star Chef Kawano Masahiko from Chaleur in Singapore and Hokkaido’s very own Michelin virtuoso Chef Sato Hironori, as well as Singapore inspired dishes in the daily a la carte menu.
The second part of series celebrates the culinary inspirations of Malaysia with Chef Lee and Chef Yong; the regionally acclaimed up and coming chefs and owners behind ‘Eat and Cook’ restaurant in Kuala Lumpur. The week is topped off with a gastronomic fusion of dishes with a Six Hands Dinner with Chef Sato Hironori.

The Japanese word “eat” is comprised of the characters “human” and “better”, which implies “eating makes people better”. We certainly wouldn’t disagree with that!  At Setsu Niseko, we dive into a world of culinary mastery as we welcome some of Asia’s top chefs to experience Hokkaido; encounter the people, explore the culture, and discover local ingredients and create unforgettable new culinary delights.

Through hokkAsia’s series of Chef’s Residencies, they invite you to savour a collection of “umami” packed dishes created to excite each of your five senses. Each residency runs for a limited one-week period and features a specially curated week long menu inspired by the country of our guest chef, alongside an exclusive Four or Six-Hands Dinner experience that celebrates the art of gastronomy.

The first two chapters of hokkAsia commence in February and March with Executive Chef Kawano from the one-Michelin star restaurant Chaleur in Singapore closely followed by two incredible young talents from Malaysia who have been making waves steadily climbing the ladder of Asia’s Best Restaurants and featured in the 2023 Michelin Guide.  Read on to discover more about the first chapter hokkAsia below.

Michelin Four Hands: Chef Kawano Masahiko from Chaleur X Chef Sato Hironori from méli mélo

Taking the helm for the inaugural chapter of hokkAsia is Michelin-starred Chef Kawano Masahiko from Chaleur in Singapore, taking us on an exquisite culinary journey curated together with Hokkaido’s very own Michelin- starred Chef Sato Hironori from méli mélo, Sapporo.

Four Hands 8-Course Set Dinner Menu: Limited Dates 1&2 March 2024

Treat yourself to an evening of gourmet indulgence as two culinary masters join forces to curate a special dinner menu that transcends the ordinary. Available for just two nights, highlights of this culinary fusion of Japanese and French cuisine include Chef Kawano’s signature dish Duck Noodle Soup and Tokachi-Waka Ushi Wagyu, a delectable pastry pie of beef and Hokkaido vegetables. The fourth course, Ishinagi, includes a special marriage of culinary styles as Chef Kawano prepares the seabass and Chef Hiro creates the sauce.

Dinner Seatings: 17:00, 18:00 or 19:00
Price: 8 Course Dinner Menu French Fusion ¥30,000 (service and tax included)
Inhouse guests enjoy a complimentary welcome cocktail or wine with the menu.
Reservations required. Limited seating available each evening so please secure your reservation early.
Menu: Here

Guests who book before the 17th February enjoy a special rate of ¥25,000 per person (service and tax included)

Locals card holders also enjoy a complimentary welcome cocktail or wine with the menu.

 

Singapore Week: 24 February – 2 March 2024

For just one week from 24 February – 2 March, guests can enjoy a bevy of Singaporean delights with a specially curated a la carte menu inspired by Hokkaido’s rich produce and the melting pot of flavours in Singapore. Diners can enjoy the teams unique Hokkaido take on Singapore classics such as Hainanese Chicken Rice, Bak Kut Teh Pork Noodle Soup, Chili Crab, Grilled Chicken with Coconut Curry Sauce and Butter Pineapple Cake. Let your tastebuds embark on a journey across the Lion City without leaving the mountains of Niseko.

The Singapore inspired hokkAsia menu is available alongside the regular a la carte menu for both lunch and dinner. Reservations recommended.

*Chef Kawano will only be cooking on the 1st and 2nd of March and not during the rest of the Singapore Week.

Menu: Here


More info HERE. 

Book “Four Hands 8-Course Set Dinner Menu: Limited Dates 1&2 March 2024” HERE.

Book Singapore Week: 24February – 2 March 2024 HERE.

Press Release can be found HERE.


Hirafu Welcome Centre Paid Reserved Parking System

Hirafu Daiichi Parking Lot Paid Demonstration Project at Hirafu No. 1 parking lot has been implemented from this season. From now on with the high demand, the business can make reservations on behalf of the guests.

 

For more information, please click HERE.

 

For Inquiries:
Niseko Hirafu Area Management
URL: https://www.nham.jp/
Saito: 080 8153 7838
Manya: 080 2273 6719