Mountain Biking Is Coming To Grand Hirafu This Summer

A mountain bike course is coming to Grand Hirafu this summer, accessible via the resort’s gondola lifts.

This is the first time since 2019 that the resort will have summer gondola service, enabling mountain bikes to be brought to the start of a new mountain biking course that features both steep and gentle slopes, as well as an area where beginner and intermediate riders can hone their skills.

The gondola and mountain bike course will open on 13 July and run through 23 September from 9am – 4pm.

Tickets prices start at JPY1,200 (US$8) for a single adult gondola lift, continuing to a four hour pass at JPY3,500 (US$23.33) and an all day pass for JPY5,000 (US$33.33).

There are also season passes for JPY20,000 (US$133.31). All children’s tickets are half price.

Grand Hirafu Mtb 2
In reopening summer gondola service and designing the mountain bike course, Grand Hirafu Resort joins many other companies and organisations that are developing Niseko green season activities.

On 16 September, NAMBA (Niseko Area Mountain Bike Association) opened the Twin Peaks Bike Park, a 12.5km mountain biking course that is meant to be the first part of an eventual masterplan that hopes to connect the area’s five ski resorts, as well as housing developments and nearby towns, with trails.

 

More info HERE.


Two Michelin Starred Chefs Join to Serve French Cuisine

méli mélo -Yuki No Koe- presents “HokkAsia”, an exciting new creative space allowing chefs to be stimulated, merging the cultures of Hokkaido and Asia through collaborative dishes and dining experiences.

The inaugural residency kicks off on 24 February with two special Four Hands Dinners featuring the brilliance of Michelin Star Chef Kawano Masahiko from Chaleur in Singapore and Hokkaido’s very own Michelin virtuoso Chef Sato Hironori, as well as Singapore inspired dishes in the daily a la carte menu.
The second part of series celebrates the culinary inspirations of Malaysia with Chef Lee and Chef Yong; the regionally acclaimed up and coming chefs and owners behind ‘Eat and Cook’ restaurant in Kuala Lumpur. The week is topped off with a gastronomic fusion of dishes with a Six Hands Dinner with Chef Sato Hironori.

The Japanese word “eat” is comprised of the characters “human” and “better”, which implies “eating makes people better”. We certainly wouldn’t disagree with that!  At Setsu Niseko, we dive into a world of culinary mastery as we welcome some of Asia’s top chefs to experience Hokkaido; encounter the people, explore the culture, and discover local ingredients and create unforgettable new culinary delights.

Through hokkAsia’s series of Chef’s Residencies, they invite you to savour a collection of “umami” packed dishes created to excite each of your five senses. Each residency runs for a limited one-week period and features a specially curated week long menu inspired by the country of our guest chef, alongside an exclusive Four or Six-Hands Dinner experience that celebrates the art of gastronomy.

The first two chapters of hokkAsia commence in February and March with Executive Chef Kawano from the one-Michelin star restaurant Chaleur in Singapore closely followed by two incredible young talents from Malaysia who have been making waves steadily climbing the ladder of Asia’s Best Restaurants and featured in the 2023 Michelin Guide.  Read on to discover more about the first chapter hokkAsia below.

Michelin Four Hands: Chef Kawano Masahiko from Chaleur X Chef Sato Hironori from méli mélo

Taking the helm for the inaugural chapter of hokkAsia is Michelin-starred Chef Kawano Masahiko from Chaleur in Singapore, taking us on an exquisite culinary journey curated together with Hokkaido’s very own Michelin- starred Chef Sato Hironori from méli mélo, Sapporo.

Four Hands 8-Course Set Dinner Menu: Limited Dates 1&2 March 2024

Treat yourself to an evening of gourmet indulgence as two culinary masters join forces to curate a special dinner menu that transcends the ordinary. Available for just two nights, highlights of this culinary fusion of Japanese and French cuisine include Chef Kawano’s signature dish Duck Noodle Soup and Tokachi-Waka Ushi Wagyu, a delectable pastry pie of beef and Hokkaido vegetables. The fourth course, Ishinagi, includes a special marriage of culinary styles as Chef Kawano prepares the seabass and Chef Hiro creates the sauce.

Dinner Seatings: 17:00, 18:00 or 19:00
Price: 8 Course Dinner Menu French Fusion ¥30,000 (service and tax included)
Inhouse guests enjoy a complimentary welcome cocktail or wine with the menu.
Reservations required. Limited seating available each evening so please secure your reservation early.
Menu: Here

Guests who book before the 17th February enjoy a special rate of ¥25,000 per person (service and tax included)

Locals card holders also enjoy a complimentary welcome cocktail or wine with the menu.

 

Singapore Week: 24 February – 2 March 2024

For just one week from 24 February – 2 March, guests can enjoy a bevy of Singaporean delights with a specially curated a la carte menu inspired by Hokkaido’s rich produce and the melting pot of flavours in Singapore. Diners can enjoy the teams unique Hokkaido take on Singapore classics such as Hainanese Chicken Rice, Bak Kut Teh Pork Noodle Soup, Chili Crab, Grilled Chicken with Coconut Curry Sauce and Butter Pineapple Cake. Let your tastebuds embark on a journey across the Lion City without leaving the mountains of Niseko.

The Singapore inspired hokkAsia menu is available alongside the regular a la carte menu for both lunch and dinner. Reservations recommended.

*Chef Kawano will only be cooking on the 1st and 2nd of March and not during the rest of the Singapore Week.

Menu: Here


More info HERE. 

Book “Four Hands 8-Course Set Dinner Menu: Limited Dates 1&2 March 2024” HERE.

Book Singapore Week: 24February – 2 March 2024 HERE.

Press Release can be found HERE.


Hirafu Welcome Centre Paid Reserved Parking System

Hirafu Daiichi Parking Lot Paid Demonstration Project at Hirafu No. 1 parking lot has been implemented from this season. From now on with the high demand, the business can make reservations on behalf of the guests.

 

For more information, please click HERE.

 

For Inquiries:
Niseko Hirafu Area Management
URL: https://www.nham.jp/
Saito: 080 8153 7838
Manya: 080 2273 6719


Client Success Specialist - flywire

Are you ready to trade your job for a journeyBecome a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage – the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease – no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are: 

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,700+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity

We, at Flywire, are seeking a Client Success Manager, Travel who will work with the Travel sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, find opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution.

  • Building and maintaining strong relationships and communication within key business client accounts
  • Creating the ideal strategy for each business client to maximize money moved and increasing revenue through up-selling
  • Providing clients with analytics and additional reporting mechanisms through a quarterly/bi-annual business review
  • Working with existing business team to build out standard methodologies for client on-boarding
  • Strategic Consultation- Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy.
  • Provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
  • Developing and maintaining a current knowledge and understanding of all services provided by the company and maintaining, at all times, a professional and ethical relationship with clients when representing the company
  • Execution and results oriented- A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

 

Here’s What We’re Looking For:

  • 3+ years of working experience in relationship management, account management experience or similar role
  • Working experience in Inside Sales, handling customer objections and leading customer relationships
  • Excellent interpersonal, analytical and planning skills
  • Proficient presentation skills
  • Proficient in Japanese and English language to support the Japan market
  • Experience with Smartsheets, Salesforce, Looker, and Zendesk is a plus
  • Willingness to travel around 25% of the time

 

What We Offer:

  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start – Our immersive Global Induction Program (Meet our Execs & Global Teams)
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Be a meaningful part in our success – every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
  • Digital Disconnect Days!
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. #LI-Remote

Flywire is an equal opportunity employer.

More info HERE.


Vacation Niseko Front Desk and Guest Service Manager (Full-time)

Job summary
Vacation Niseko is a property management company based in the Niseko ski resort. Vacation Niseko has more than 100 properties under management and its core business to manage individually owned properties while selling short-term stays to potential guests based abroad or in Japan. The Front Desk and Guest Services Manager is charged with creating the best possible front of house team and the best customer experience in Niseko throughout our managed properties and our other customer touch points. The role involves a very strong focus on direct management of various teams to support the delivery of guest services and reception services all year round but with a strong focus in the winter.

Standard working hours
8 hours per day (60 minutes break); between 7:00-23:00; 5days a week.

Report line
Assistant General Manager

Responsibilities and duties
 Full understanding and overviewing of Front Desk and Guest Service responsibilities, tasks, and day to day operations.
 Provide hands on management and support for the front of house and guest service teams.
 Identify problems and issues at the earliest possible moment and solve them.
 Organize the workplace for smoother work activity
 Handling guest complains or requests to solve any issues with guests.
 Making sure that check-ins, check-outs and departure notices are properly prepared
 Check data is filled by reservation team or owner liaison and request proper information if necessary.
 Work alongside the Sales and Marketing Team to ensure that this department is working well with the rest of the teams and ensuring that sales opportunities are maximized. This is both during the office phase and the operational phases during the year.
 The Front Desk and Guest Service Manager shall work closely with all other departments as necessary and look to improve communication and processes on a continual basis.
 Manage relationship and good communication with guest services providers
 Actively promote activities and guest services for the benefit of guests and to enhance their stay.
 Be up to date with the latest activities and actively push last-minute deals to sell to guests
 Provide guest service arrangements including restaurant reservations, activity arrangements to in-house guests to ensure meeting with guest expectations without taking financial risks.
 Responsible for cash handling at the Front Desk and Guest Service operation.
 Responsible for credit card transactions are handled correctly.
 Collecting any unsettled balance from the guest before check out.
 Upwards communication to report issues, guests’ feedback, etc.
 Keep staff informed about procedure changes and updates.

 Conducting follow up communication with guest after check out related to; lost & founds, unsettled balances, shipping arrangements, or damage to the property, etc.
 Keep company mobile phone to be able to assist in the case of emergencies
 For the safety of guests and employees, take fire prevention manager training, and conduct fire safety plans and evacuation drills as fire prevention manager for managed properties.
 Understanding company’s safe driving regulations and measures. Manage vehicles uses at Front Desk operation. Manage Front Desk and Guest Service staff follow related legal requirements and company policies.
 In charge of the recruitment of seasonal staff and taking a lead of recruitment of full-time staff.
 Monitor performance of staff including responses to guests and service qualities, provide feedback, coaching and training as required and conduct performance reviews once a year.
 Responsible fulltime and seasonal staffs’ work schedule and timesheet management. Manage number of holidays, day offs, and working hours, overtime property based on volume of work and assigned tasks. Handle fulltime and seasonal staff’s rostering and timesheet.
 Oversee staff to make sure their behaviour meets the company’s standards and staff accommodation rules.

Qualifications / Requirements
● Previous hotel management in a condominium hotel or hotel setting is essential.
● Experience and knowledge of operating in a highly seasonal environment
● Native or fluent in business both English and Japanese.
● Be an excellent, flexible, inspirational and involved team player.
● Understand Vacation Niseko’s vision for customer service and be committed to its delivery.
● Well-developed written and verbal communication skills and the ability to communicate well across all levels of the organization.
● Ability to communicate effectively with a wide cross section of community stakeholders, as well as. with those within the company.
● Ability to set priorities and work to deadlines with close attention to detail.
● Must be able to receive directives and ensure they are accurately and promptly followed through in the manner specified to their conclusion.
● Always be punctual and considerate of fellow work colleagues.
● Visa status permitting full-time work in Japan. Sponsorship available for the right applicant.
● Driving license essential.

Benefits
● Commuting allowance to and from your home to work if further than 2km from work, capped at 45,000 yen per month.
● Individual Seasonal HANAZONO Grand Hirafu lift pass
● Discounts on a variety of products owned within the group: ski rentals, ski school, golf, etc.
● Paid statutory holidays after 6 months of service according to the law.
● Full set of social insurance enrolment according to the law.
● Annual performance evaluation for incentive bonus and/or potential career advancement
● Retirement plan (After 10 years of service)
● Relocation allowance (Reimburse the actual expense up to 200,000JPY from outside of Hokkaido, up to 100,000JPY within Hokkaido)

If you are interested, please don’t hesitate to send an e-mail with your resume and a cover letter at [email protected].


H2Group is Hiring Facility Manager!

H2 Group are looking for a Facility Manager to lead a tight-knit, international team on a mission to create sensational memories for our owners, guests and clients.
 As the leading property management company in Niseko, we have an extensive list of properties that require meticulous attention and care.
 The facility manager will be responsible for leading a team of staff to ensure managed properties are kept in good condition throughout winter and summer.
 H2 Group offer exceptional benefits for our employees including:
  • Attractive compensation plan
  • Competitive benefits package
  • Performance-linked bonus scheme This is your chance to join a service-driven team that is committed to outstanding performance and results.
Follow the link below for the full job description!
Please contact us: [email protected]


PARK HYATT NISEKO HANAZONO EMBARKS ON A CULINARY JOURNEY EXCLUSIVE COLLABORATION WITH CHEF KAORI YOSHIDA OF AGRISCAPE

PARK HYATT NISEKO HANAZONO EMBARKS ON A CULINARY JOURNEY EXCLUSIVE COLLABORATION WITH CHEF KAORI YOSHIDA OF AGRISCAPE

Park Hyatt Niseko Hanazono, Japan’s premier mountain resort in Niseko, Hokkaido, invites you to embark on an exceptional culinary journey. Innovative chef Kaori Yoshida from the renowned AGRISCAPE restaurant will lead an exclusive eight-day collaborative dinner event starting Saturday, 17th February 2024.

 

Chef Yoshida, the executive chef and farm manager of AGRISCAPE, located on a farm in Okurayama just outside Sapporo, is celebrated for her culinary masterpieces that have garnered praise from food enthusiasts in Japan and beyond. Her cuisine revolves around cultivating and consuming locally sourced ingredients, employing Farm-to-Table practices that evoke an emotional palate and emphasize the importance of ‘food.’

AGRISCAPE, situated in the satoyama of Kobetsawa, a 20-minute from Sapporo’s center, cultivates over 150 varieties of vegetables and herbs. The restaurant also breeds chickens, black pigs, and bees, creating a circular farm in a naturally rich environment surrounded by mountains and flowing rivers.

In this collaborative dinner course, the ingredients, naturally cultivated in the Hokkaido region’s blessed environment, are consumed and savored with the land’s enriched energy. Expressing gratitude for life and the significance of consuming self-grown ingredients symbolizes the profound meaning of food, resonating with a quest for spiritual fulfillment through the culinary experience.

The eatery presents the pinnacle of culinary pleasures, incorporating the finest constituents from the sea and land of Hokkaido. The exclusive supper set allows you to savor the earth’s richness and the chef’s generosity on every plate, enhancing your delightful encounter at Park Hyatt Niseko Hanazono, nestled in the snowy white landscape. Immerse yourself in a time of indulgence. Experience the harmonious relationship between food and nature, perfected by Chef Yoshida.

 

Collaboration Dinner Event
• Date: February 17 to 20, February 22 to 25, 2024
• Time: 5:30pm to 10pm ( Last Order 9pm )
• Venue: Mountain Lounge in Park Hyatt Niseko Hanazono
• Price: JPY 27,500(SVC excluded / Tax included)
For your inquiries and reservation, please contact us:
TEL: 0136-27-1234

Email: [email protected]
Tablecheck: https://www.tablecheck.com/shops/parkhyatt-niseko-mountain-lounge/reserve


2nd Course | Signature Sapporo Yellow Onion Gratin, Homemade Yogurt, Savoy Spinach

At the heart of this dish lies the Sapporo yellow onion, a true cornerstone of AGRISCAPE’s origin. The inception of AGRISCAPE traces back to the moment when we inherited a Sapporo yellow onion farm. Honoring the legacy of the farmer, we uphold the traditional cultivation methods, steering clear of pesticides and chemical fertilizers.

Experience the essence of authenticity as our ‘Signature’ proudly presents a harmonious blend of flavors, a testament to our commitment to quality and sustainable agriculture. Every bite is a journey through the fields of Sapporo, encapsulating the true spirit of AGRISCAPE’s farm-to-table philosophy.”

5th Course – Life | Charcoal Grilled 160 Day Home Grown Poulet Noir Hen, Celeriac, Mountain Wasabi


“LIFE” is an indulgent creation crafted from our own 160-day-old Prenoir chickens. Carefully nurtured on our company’s farm, these female Prenoir chickens reach a unique pinnacle of flavor and develop the distinctive fatty texture that characterizes the essence of a female chicken after 160 days of age. The marriage of these characteristics finds its perfect expression through the art of charcoal-grilled cooking.

With every bite, savor the tantalizing aroma of the charcoal-grilled chicken, as the rich flavors unfold to elevate your dining experience into a realm of luxury. The dish is further adorned with hearty root celery fritters, providing a delightful texture, while the spiciness of wild horseradish adds layers of complexity to your palate.

“LIFE” is more than just a dish; it’s a culinary symphony that harmonizes with nature, offering a blissful taste experience that encapsulates the 160 days of meticulous nurturing that went into creating this extraordinary feast.


Special Tour for the QUEEN + ADAM LAMBERT THE RHAPSODY TOUR

QUEEN + ADAM LAMBERT THE RHAPSODY TOUR will be held at Sapporo Dome

Special plans for the guests staying in Niseko to join the QUEEN+ADAM LAMBERT THE RHAPSODY TOUR!

≪Performance Outline≫
Date: Saturday, February 10, 2024
Place: Sapporo Dome
Contents: QUEEN + ADAM LAMBERT THE RHAPSODY TOUR
Time: Doors open 16:00 / Concert begins 18:00
https://www.creativeman.co.jp/artist/2024/02queen/

≪Tour Outline ≫
(1) One-day mixed ride (bus) course: Tour Price- 94,000 yen (including tax)
(GOLD ticket, round-trip bus fare, escort, refreshments on the bus)

Book from HERE

(2) One-day tour by private vehicle course: Tour Price- 114,000 yen (including tax)
(GOLD ticket, round-trip private vehicle fare, escorted tour, refreshments on the vehicle)

Book from HERE


Holiday Special Dining for 2023-24 Winter Season

Looking for the perfect holiday celebration with your friends and family? Embrace the holiday spirit with our handpicked selection of restaurants that promise to transform your celebrations in Niseko! From cozy corners to chic establishments, the curated list caters to every taste.


Shabu Shabu Mori

Discover the essence of Japanese hot pot dining at Shabu Shabu Mori where quality meats, fresh vegetables, and flavorful dipping sauces come together in a communal feast. 


Kuroushiya

The new dining spot in the heart of Hirafu! Indulge in the richness of A5 Wagyu beef and the fresh premium seafood for your festive celebrations. 


Kanpai

Experience the joy of communal dining at Kanpai, your go-to destination for all-you-can-eat Japanese hot pot. Perfect for families and large groups, the welcoming ambiance and spacious setting plus free shuttle transportation is a great option for your holiday.


Graubuden

Celebrate the festive season with Graubunden, your one-stop delicious baked goods for holiday delights! From delectable cakes to scrumptious sandwiches, Graubunden has it all to make your holiday even more memorable. 


Jojo’s Cafe/Izakaya

Conveniently located in the heart of Hirafu, this season Jojo’s Cafe – which serves coffee and burgers during the day – transforms into Izakaya at night, showcasing fresh seafood from the region.


POPI’s 

POPI’s, the renowned Singaporean eatery, has made its debut in Niseko, offering a delectable cuisine using the local ingredients. Immerse yourself in a dining experience that captures the essence of Niseko’s vibrant flavors at POPI’s.


Discover the diverse dining scene of Niseko with our curated selection of exquisite restaurants from Wine and Dine. Elevate your culinary journey and explore to enjoy the holiday to the fullest with your loved ones in Niseko!


Lupicia

New Beer Released - Mandarin Beer "MICANNE"

Limited tasting available on 23 November 2023 (Thursday, public holiday).

World tea specialist Lupicia (Head office: Niseko-cho, Abuta-gun, Hokkaido; President: Hiroki Mizuguchi) has announced that from 23 November 2023 it will start selling a limited quantity of Yotei Sanroku beer produced at its factory in Niseko-cho, Hokkaido.
The limited-time product MICANNE Yotei Beer will be sold at selected Lupicia shops and be made available via mail order, as well as at selected supermarkets, convenience stores and liquor outlets in Hokkaido.

Youtei Beer MICANNE is made from the purée of the French mandarin variety Clementine and the juice of the domestic Onshu mandarin, giving it an aroma and taste as if the sweet mandarin were pressed whole. It is characterised by its bright water colour and even the bubbles are tangerine-coloured. It is rich and comfortable to drink, yet has a very refreshing aftertaste.

It has been designed to have a taste that is less bitter than that often found in beer, so even those who don’t usually drink beer can easily enjoy it as if it were a “kotatsu de mikan” (mandarin orange under a kotatsu).

 

Product overview:

Lupicia Yotei beer MICANNE Launched 23 Nov 2023 – Limited period and quantity
330ml in bottle, 5.0% alcohol by volume [sparkling wine], refrigeration required (best before 90 days from date of manufacture).
*Allergy-specific ingredients: Wheat.

A Gose-style seasonal fruit ale that harmonises the aroma and sweetness from French mandarins and domestic Onshu mandarins, the subtle saltiness of sun-dried salt and the smooth lactic acid acidity.

Drinking alcohol under the age of 20 is prohibited by law; no alcoholic beverages will be sold to persons who cannot be identified as being over 20 years of age. Drinking and driving is prohibited by law. Drinking alcohol during pregnancy or while breastfeeding may adversely affect the development of the foetus/infant.

 

[Trade name] Lupicia Ltd.

[Established] 17 August 1994

[Number of shops] 134 in Japan, 3 overseas (as of 15 November 2023)

[Business activities] Import, manufacture and sale of tea and tea ware sundries from all over the world, and manufacture and sale of food products.

[Head Office] 436-2, Aza Motomachi, Niseko Town, Abuta-gun, Hokkaido, Japan

[Press contact] Lupicia Corporation, Promotion Department (Nishiyama and Otsuji Otsuji)

TEL: 070-7789-7403 (mobile) FAX: 0136-44-1001 MAIL: [email protected]