Facilities Manager H2

Asset Management Team H2 Life 

Location: Niseko or Furano, Hokkaido, Japan 

Contract term: Full Time 

Work hours: 5 days (40 hours) per week 

About H2 Group 

H2 Group has been at the forefront of innovation in the Niseko region since 2003. Since that time, we  have expanded our operations to become a full-service consultancy offering project management, real 

estate services, property management and accommodation. We are a tight-knit, international team  spread across offices in Niseko and Furano.  

Our Culture 

As a H2 Group employee, you will be joining a service-driven team that is committed to outstanding  performance and results. We are equally committed to our employees as a team, and to the joys of  living and working in Hokkaido’s amazing alpine environments. 

Our mission is to create sensational memories for our owners, guests and clients.  The Role 

As the leading property manager of luxury accommodation, our Asset Management division has an  extensive list of properties that require meticulous attention and care. Applicants will be responsible for  leading a team of staff to ensure managed properties are kept in good condition throughout winter and  summer to retain property value and rentability. 

Key responsibilities 

  • Training, organizing and supervising a small team of maintenance and groundskeeping staff. Reporting property maintenance issues to colleagues and actively driving the process that  ensures the issues are repaired and resolved in a professional manner. 
  • Regular inspections of properties under H2 Group management to ensure the highest levels of  professional property management. 
  • Performing basic maintenance and repair activities where required (changing light bulbs,  checking boiler settings, etc).  
  • Organising 3rd-party suppliers to complete other, more technical, repairs. 

Skills we are looking for 

  • Someone with an eye for quality and doing things right. 
  • Someone with an attention to detail. Being able to fill in maintenance reports and inspection  reports clearly and accurately is an important part of this role. Someone who can notice small  issues before they become more serious. 
  • Basic property maintenance knowledge and experience. 
  • Experience supervising a small team of staff if preferred. 
  • Technical trades skills like carpentry or plumbing is preferred but not required. This role will spend time outdoors, so we require someone who enjoys moving a lot during the  day and working with their hands. Someone who is happy to work outside. 
  • Ability to use tablets and smartphones. 

Qualifications 

  • Japanese Driving License or International Driving License required. 

What we offer 

  • Salary is between ¥300,000 – ¥460,000 monthly depending on experience 
  • Bonus scheme – outcomes based on personal and business performance. 
  • On-the-job training and study allowance 
  • Company uniform and work wear will be provided. 
  • Annual leave and national holidays 
  • Pension and healthcare contributions 
  • Subsidized staff accommodation may be available 
  • Employee relocation allowance may be available if moving from another city. Apply now 

If you think you meet the description outlined above and want to join one of the most successful teams  in the area, please contact our careers team with your resume and cover letter. We will contact you if  you have the skills we are looking for. 

[email protected]


Housekeeping Supervisor H2

Hospitality Team  – H2 Life

Location: Niseko or Furano, Hokkaido, Japan 

Contract term: Full Time  

Work hours: 40 hours per week average. Roster will be made based on resort occupancy and hours  variable dependent on the schedule of guests and the tasks requiring completion each day – the role  will not always follow a routine pattern of hours and as such will include work on weekends and public  holidays. 

 

About H2 Group 

H2 Group has been at the forefront of innovation in the Niseko region since 2003. Since that time, we  have expanded our operations to become a full-service consultancy offering project management,  real estate services, property management and hospitality management. We are a tight-knit,  international team spread across offices in Niseko and Furano.  

Please see: https://www.h2life.com/ 

Our Culture 

As a H2 Group employee, you will be joining a service-driven team that is committed to outstanding performance and results. We are equally committed to our employees as a team, and to the joys of living and working in Hokkaido’s amazing alpine environments.  

Our mission is to create sensational memories for our owners, guests, and clients.  

The Role 

The Housekeeping Supervisor is responsible for organizing housekeeping of properties managed by  H2 Group, stock take and management of linen and consumables, rostering and overseeing small  teams of housekeeper, and other operational matters. The supervisor will also be hands-on, assisting  with cleaning of the properties.  

This position represents a genuine opportunity to work for a growing, aspirational brand in the luxury  travel industry.  

Key responsibilities 

– Planning and directing team members and the third-party vendors to ensure cleaning is done. 

– Communication with the third-party vendors on scheduling, requests from guests and quality. 

– Purchase, order and maintain housekeeping supplies, linen and inventory. 

– Ensure the proper maintenance of all housekeeping equipment; makes arrangements for repair  and/or replacement of used and damaged equipment. 

– Ensure that linen is of the standard required and ensure distribution within the properties. 

To assist when required with the cleaning of properties. 

– Performs other duties or tasks as assigned by the management. 

Skills we are looking for 

– Ability to prioritise and delegate tasks to ensure completion in a timely manner. 

– Ability to manage third party relationships. 

– Proven organizational skills and practical hands-on, problem-solving approach. 

– Flexibility – able to cope well with varied and changing tasks and environments. 

– Computer literate. Ability to compile reports as required using appropriate computer software  

(Word, Excel). 

– Fluent in Japanese language. Basic English language skills are helpful but not required. 

Qualifications 

– Previous employment or extensive relevant experience in housekeeping. 

– Previous position of team leadership is preferred. 

– Driving license valid in Japan. 

What we offer 

– Salary is between ¥230,000 – ¥300,000 monthly depending on experience. 

– Performance-linked bonus scheme. 

– Company uniform will be provided. 

– Pension and healthcare. 

Apply now 

If you think you meet the description outlined above and want to join one of the most successful teams in the area, please contact our careers team with your resume and cover letter. We will contact you if you have the skills we are looking for.


TAIGA Guest Services

Taiga offers a comprehensive service, handling Niseko real estate sales, design and project management, and development consulting. We are looking for someone who would be passionate about what we do!

Position : Guest Services Property check before guest checks in/out, including snow clearing – make sure property is ready and in good hands for guests

Check-in/out – welcome guests and instruct on how to use properties
-Assist guests during stay
-Pick-up/Drop-off guest etc

If you are interested, please contact Chiyono [email protected]


NAC Niseko Adventure Centre: Ski and Snowboard private lesson instructor, Snowshoe and Cross country ski tour guide

We are looking for Ski and Snowboard instructors for this winter!!

How do you like having great Niseko life and improving your skill?

We are NAC Niseko Adventure Centre located central Hirafu.

We are SIA members (Professional Ski Instructors Association of Japan), and certification is available too!

【Position】

Ski・Snowboard instructor and Snowshoe guide

【Work period】

December 2022 – March 2023

Available to extend (Summer outdoor guide  eg. rafting guide)

【Jobs】

Ski and Snowboard private lesson instructor

Snowshoe and Cross country ski tour guide

【Time】

9AM – 12PM

1:30PM – 4PM

4PM – 6PM

【Wage】

Hourly wage 2000JPY – 3750 JPY (based on experience and skills)

【Benefit】

・You can join NAC activities for free (eg. tree trekking, climbing)

・Free season pass

・Uniforms provided

・New staff accommodation available (1min walk from NAC centre)

Winter season: 35000JPY for own room, 25000JPY for shared room / month

Summer season: 25000JPY for own room, 15000JPY for shared room / month

【Other】

No academic background necessary, no age requirement

SIA stage 1 certificate available

Good level of spoken English

Driver’s licence required

 

【About our company】https://nacadventures.jp/

This year marks the 27th anniversary of NAC.

A variety of outdoor sports in the summer and amazing powder snow in the winter.  We are very popular not only in Japan, but also overseas guests.

You can enjoy Ski and Snowboarding,  and also rafting and climbing in the summer!!

Inquiry

 

You do not have to be a prerequisite to apply. If you have any questions, please feel free to contact us.

 

NAC Niseko Adventure Centre

Yoko Findley

0136-23-2093

[email protected]


Upashi Seta – Restaurant Staff

Upashi Seta is a casual Japanese izakaya restaurant located at SnowDog Village in Niseko Village (Higashiyama area). We are looking for friendly restaurant staff to work with us this winter. This is an ideal second job for anyone looking for something extra!

 

Period: December 2022 – March 2023

Days: Every Saturday / Sunday (preferably both days, but one day also possible)

Hours: 17:00-23:00

Pay: 1,500 yen / hour

Requirements: Conversational Japanese and English skills, customer service experience, must like dogs as we are a dog-friendly restaurant.

 

Housing: Single room in a shared house available. Parking also available.

 

For those looking for more work in the week, we have other driving and reservations work which can be combined to make this a full-time position for 40 hours/week.

 

Please send your resume to

[email protected]


Sansui Niseko Seasonal employment

Sansui Niseko strives to create an environment that allows the team to thrive and grow. We welcome applications from all qualified candidates.

Interested parties, please contact us via email: [email protected]

The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers’ personal data policies.

If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us.

Available Positions

  • Front Desk
  • Overnight Front Desk
  • Room Inspector
  • Reservation
  • Slope management
  • Driver

Employment Conditions
• Start from November 1 to March 31. (3+ months of employment preferred.)
• Shift work (40 hours per week)
• Social insurance (Medical, Pension, Employment Insurance) according to Japanese Labor Standard Law

Employment Benefits
• Commuting allowance provided
• Meal Allowance
• Staff accommodation with subsidized rent
• Subsidized lift tickets available in winter season

Three times a week part-time work is also available.

If you are interested, please send us your resume and CV to [email protected]

 


AYA Niseko - Concierge Agent (Winter 2022-2023)

AYA Niseko – Concierge Agent (Winter 2022-2023)

Acting as the main point of reference for guests who need assistance or information, the Concierge helps to tailor each guest’s stay to their own requirements.

▪ Act as the main point of reference for guests who need assistance or information, attending to their requests and helping to tailor their stays to their requirements.

▪ Understanding guest needs and providing them with personalized solutions and individually tailored activity and restaurant recommendations.

▪ Liaise with guests by phone, email, and face-to-face to assist with transportation and services arrangement.

▪ Assistance with guest issues, providing solution and alternative for any unavailable activities.

▪ Acquire extensive knowledge of AYA Niseko, nearby locations and businesses.

Working Period

November 2022 – April 2023 (Possibility to be extended)

Highlight Benefits

Free Lift Pass Grand Hirafu-Hanazono and Discounted rate of all Mountain Pass. Free shared accommodation (walking distance).

If you are interested to join AYA Niseko team, please send your resume to [email protected]


AYA Niseko – Owner Relation

AYA Niseko – Owner Relation

Overseeing a complex consisting of 79 privately owned luxury apartments, the AYA Niseko owner relations team supports apartment owners by providing timely assistance, support, and an active responsiveness to owner questions, concerns, and needs.

Highlight Benefits

Free Lift Pass Grand Hirafu-Hanazono and Discounted rate of all Mountain Pass. Free shared accommodation (walking distance)

If you are interested to join AYA Niseko team, please send your resume to [email protected]


AYA Niseko – Ski Valet (Winter 2022-2023)

AYA Niseko – Ski Valet (Winter 2022-2023)

One of AYA Niseko’s most popular services, and an invaluable part of every avid skier’s trip, the Ski Valet team assist with guest equipment and luggage in a friendly and efficient manner.

▪ Assisting guests with the storage and retrieval of ski and snowboard equipment.

▪ Maintaining the cleanliness and efficiency of the ski valet area while taking care of the safety of all stored equipment.

▪ Welcoming and assisting guests upon arrival, helping to transfer luggage to and from their apartments.

▪ Providing information about the ski resort area, lift operation status, snow conditions and so forth.

▪ Assisting Bell Desk Team on some occasions.

Working Period

November 2022 – April 2023 (Possibility to be extended)

Highlight Benefits

Free Lift Pass Grand Hirafu-Hanazono and Discounted rate of all Mountain Pass. Free shared accommodation (walking distance) If you are interested to join AYA Niseko team, please send your resume to [email protected]


AYA Niseko – Bell Desk / Driver (Winter 2022-2023)

AYA Niseko – Bell Desk / Driver (Winter 2022-2023)

Bell Desk team is the first and last person guest will see, providing the warmest welcome and farewell. Assist guest with their luggage and provide safety transport pick up / drop off.

▪ Providing warmest welcome and farewell to each guests.

▪ Assist guest with Luggage Upon arrival and departure.

▪ Recording all luggage movement

▪ Handling Luggage storage and shipping parcels.

▪ Deliver guest request and amenities to the room.

▪ Providing safe and timely transportation to and from AYA Niseko. ▪ General maintenance of vehicles to ensure that they remain in good condition.

▪ Other driving duties.

Working Period

November 2022 – April 2023 (Possibility to be extended)

Highlight Benefits Free

Lift Pass Grand Hirafu-Hanazono and Discounted rate of all Mountain Pass. Free shared accommodation (walking distance).

If you are interested to join AYA Niseko team, please send your resume to [email protected]