Retail & Rental Assistant @ Village Sports Japan, Niseko Village

Job Title: Retail & Rental Assistant
Location: Village Sports Japan, Niseko Village
Position Type: Seasonal Full Time

Company Overview:
Village Sports is a well-established sports and rental shop located in the heart of Niseko Village, one of Japan’s premier ski resorts. We specialize in high-quality ski and snowboard equipment, accessories, and rentals, catering to both local residents and international guests. Our goal is to Elevate our guests outdoor experience and ensure they have the best possible experience on the slopes.

Job Summary:
We are looking for a reliable, skilled and customer-focused Retail & Rental Assistant to join our team for the 2024/25 winter season. In this role, you will be responsible for providing outstanding customer service, selling winter sport accessories, setting up and managing rentals, and maintaining an organized store environment. The position requires someone with a passion for winter sports, excellent communication skills, and a valid work visa for Japan.

Key Responsibilities:

  • Customer Service: Greet customers and assist them with their inquiries, and provide expert advice on winter sports gear and accessories.
  • Retail Sales: Sell ski and snowboard accessories, clothing, and equipment, ensuring that customers have the products they need for their time on the slopes.
  • Rental Setup: Assist customers with premium ski and snowboard rentals, including sizing, fitting, and ensuring they have the correct equipment for their skill level.
  • Equipment Maintenance: Ensure rental equipment is in good condition by performing basic checks, cleaning, and organizing the gear.
  • POS Transactions: Handle cash and card payments accurately, using the point-of-sale system.
  • Stock Management: Assist with inventory management, restocking items, and ensuring products are displayed neatly and attractively.
  • Store and Equipment Maintenance: Help maintain a clean, organized, and welcoming store environment, ensuring the rental area is well-kept and equipment is ready for use.
  • Team Collaboration: Work closely with other team members to ensure smooth daily operations and provide the best customer experience.
  • Ad-hoc Duties: Assist with opening and closing procedures, handling stock deliveries, and any other tasks as needed.

Requirements:

  • Valid Work Visa for Japan 
  • Strong customer service skills and a friendly, professional attitude.
  • Experience with winter sports (skiing/snowboarding) and a willingness to learn about products and equipment.
  • Good communication skills in English (Japanese skills are an advantage but not required).
  • Ability to work in a fast-paced environment, manage multiple tasks, and handle busy periods.
  • Flexibility to work weekends, holidays, and peak season hours, including early mornings and evenings.
  • Previous retail or rental experience is a plus but not necessarily required.
  • A proactive attitude, good team player, and willingness to assist wherever needed.

Why Work with Us:

  • Work in one of Japan’s most popular ski destinations at Niseko Village.
  • Staff discounts on products.
  • Great team atmosphere with opportunities to meet people from around the world.
  • Opportunity to gain valuable experience in retail and sports equipment rental.
  • Competitive hourly wage and seasonal bonus opportunities.
  • Enjoy the beauty of winter in one of the world’s top ski resorts!

How to Apply:
To apply for the Retail & Rental Assistant position, please submit your resume and a brief cover letter detailing your experience, interest in the role, and confirmation of your valid work visa for Japan, to [email protected]


Workshop Technician (part time) @ Boots Soultions

Job Title: Workshop Technician (part time)
Location: Boot Solutions, Niseko Hirafu, Japan
Position Type: Part-Time, Seasonal (Winter 2024/25 Season)

Company Overview:
Boot Solutions Niseko Hirafu is a leading ski and snowboard boot fitting and customization specialist located in the heart of Niseko Hirafu. Our world-class boot workshop is renowned for its expertise in boot fitting, customization, and repair services, helping skiers and snowboarders of all levels have the best possible experience on the slopes. We are committed to providing exceptional service and ensuring our customers’ comfort and performance through expert boot solutions.

Job Summary:
We are seeking an experienced Workshop Technician to join our team for the 2024/25 winter season. As a Workshop Technician, you will play a critical role in delivering high-quality boot customization and repair services in our state-of-the-art workshop. The ideal candidate will have hands-on experience with ski and snowboard boot fitting, repair, and modification, along with a strong attention to detail and passion for winter sports. This position requires a valid work visa for Japan and is a part-time, seasonal role with shifts in the evening.

Key Responsibilities:

  • Boot Customization: Perform boot fitting, shell modifications, footbed customization, and liner modifications to ensure optimal comfort and performance for each customer.
  • Boot Repairs: Carry out a range of boot repairs, including sole replacements, buckle adjustments, liner repairs, and general maintenance.
  • Technical Support: Provide expert advice and guidance to customers regarding boot care, fitting, and adjustments to enhance their skiing/snowboarding experience.
  • Workshop Maintenance: Maintain a clean, organized, and safe workshop environment, ensuring all equipment is properly maintained and in good working order.
  • Customer Service: Interact with customers to understand their needs, take measurements, and suggest appropriate modifications or repairs based on their requirements.
  • Collaboration: Work closely with the retail team to ensure smooth communication between the workshop and the front-of-house operations.
  • Quality Control: Ensure that all boot customization and repair work meets the high standards set by Boot Solutions.
  • Seasonal Shift Coverage: Work during evening shifts, providing workshop services to customers during busy periods and peak season hours.

Requirements:

  • Valid Work Visa for Japan for the duration of the seasonal position.
  • Proven experience in ski and snowboard boot fitting, customization, and repair (at least 1-2 seasons of relevant experience is preferred).
  • Strong technical knowledge of boot design, fitting processes, and boot repair techniques.
  • Ability to work with specialized tools and equipment in a professional workshop environment.
  • Attention to detail and the ability to deliver high-quality, precise work under pressure.
  • Good communication skills and the ability to interact effectively with customers.
  • Strong organizational skills and the ability to manage multiple tasks in a busy, fast-paced environment.
  • Passion for winter sports and a strong understanding of the importance of proper boot fit for performance and comfort.
  • Availability to work evening shifts, weekends, and during the busy peak season.

Why Work with Us:

  • Work in one of Japan’s premier ski resorts, Niseko Hirafu, with access to world-class ski terrain and winter sports culture.
  • Opportunity to develop your skills in a state-of-the-art boot fitting and repair workshop.
  • Competitive hourly rate and staff discounts on products and services.
  • A supportive and dynamic team environment.
  • Access to employee perks, including discounts on gear and rentals.
  • Enjoy the winter season in Niseko and be part of a well-respected, customer-focused company.

How to Apply:
To apply, please submit your resume and a cover letter outlining your relevant experience, skills, and interest in the role, to [email protected]


Retail Assistant @ Boots Solutions

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Company Overview:
Boot Solutions is a premier winter store specialising in ski and snowboard equipment, offering high-quality gear, bootfitting service, accessories, and expert advice. Located in the heart of Niseko Hirafu, we pride ourselves on providing exceptional service to locals and visitors alike, ensuring they have the right equipment for their winter sports adventures.

Job Summary:
We are looking for an enthusiastic and customer-focused Retail Assistant to join our team at Boot Solutions Niseko Hirafu. The ideal candidate will have a passion for winter sports, excellent communication skills, and a strong customer service orientation. As a Retail Assistant, you will be responsible for assisting customers, selling accessories, and helping maintain an organized and welcoming store environment. You must have a valid work visa for employment in Japan.

Key Responsibilities:

  • Provide excellent customer service by greeting customers, assisting with product selection, and offering expert advice on accessories and gear.
  • Promote and sell a variety of winter sport accessories and equipment.
  • Maintain a clean, organized, and visually appealing store display.
  • Process transactions accurately and efficiently using the POS system.
  • Manage stock levels, assist with inventory control, and restock as needed.
  • Help customers find the right products for them, ensuring that they have the best equipment for their needs.
  • Assist with opening and closing duties, including cashing up and preparing the store for the next day.
  • Maintain product knowledge to advise customers on the latest trends, products, and promotions.
  • Support other team members in achieving store goals and maintaining a positive working environment.
  • Adhere to all company policies, procedures, and health & safety regulations.

Requirements:

  • Valid work visa for Japan.
  • Strong customer service skills with a friendly and approachable manner.
  • Experience and passion for winter sports (skiing/snowboarding).
  • Excellent communication skills in English (Japanese language skills are a plus).
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Flexibility to work weekends, holidays, and during busy seasons.

 

Why Work with Us:

  • Join a fun and dynamic team in one of Japan’s most popular ski resorts.
  • Opportunity to work with high-quality products and expand your knowledge of winter sports gear.
  • Competitive salary and benefits.
  • Supportive work environment with opportunities for growth.
  • Staff discounts on products.

How to Apply:
Interested candidates should submit their CV and a cover letter outlining their relevant experience and why they are interested in working to [email protected], or in person at Boot Solutions Niseko Hirafu. 

We look forward to hearing from you!


Digital Marketing @ Niseko Tourism

  • Job Title: Digital Marketing

 

  • Location: 41-5 Aza-Kabayama, Kutchan-cho, Abuta-gun, Hokkaido

 

  • Terms: until 31 March, 2025 (One-year contract renewal)

 

  • Salary: Monthly salary from 250,000 yen + two bonuses

Discussion based on ability

 

  • Working hours: 9:00 to 18:00

(Overtime work available during peak season)

 

  • Holidays: 119 days per year

-Two days off per week, Saturdays, Sundays and national holidays

-Other holidays: Obon and New Year holidays

(Work may be required on holidays)

 

  • Benefits: Social insurance, transportation expenses paid (up to a limit), paid vacations, severance payment

 

  • About us: Niseko Tourism is a Destination Marketing Organization responsible for tourism marketing in the Niseko area of Hokkaido, a well-known ski tourism destination. Aiming to become a year-round tourist destination, we aim to attract tourists not only from Japan, but also from other parts of Asia, Australia, North America, and Europe. Niseko Tourism is implementing a variety of public-private sector initiatives, including local businesses and governments, and the Japan Tourism Agency.

 

  • About the role: This position will conduct data research and analysis, develop digital marketing strategies based on the data, and implement digital marketing initiatives to effectively promote the arrival of domestic and international visitors. In addition, this position will also update and manage digital tools while providing directorns to other staff members.

 

  • Responsibilities
  • Digital Marketing Management

-Overseeing digital marketing campaigns and strategies

-Managing website updates and performance monitoring

-Writing and managing newsletters (members, customers, media)

-Data interpretation and reporting on digital marketing metrics

-Coordinating with the PR and Community Engagement Manager on content for digital platforms

-Managing digital tools(Website, Niseko App, Chatbot, digital related)

-Managing branding project

  • Content Creation and Management:

-Creating and managing content for SNS and the website

-Managing paid media communications and campaigns

 

  • Qualifications

-Language Ability:Japanese business level, English business level, other languages are a plus

-At least 2 years of experience in PR or marketing

-Ability to direct team members and manage projects

-Ability to prepare documents using Microsoft Office(Word, Excel and PowerPoint)

-Cooperative spirit to work with other staff

Contact: [email protected]


M Group Part Time Front Desk Staff

M Group Niseko is looking for a Front Desk Staff to join our team for the 2024/25 Winter Season. We are a well-established company that owns multiple properties located in the center of the Hirafu area.
We are looking for staff that are team-oriented, friendly, calm and collected, have good problem-solving skills and are well-organised with a keen eye for detail. Applicants should be well-presented with excellent etiquette possessing a positive attitude and strong work-ethic.

Working Hours: 5-9 hrs, 2-3 days per week.
Location: Niseko Hirafu

Key Responsibilities:

・Monitor guests’ arrivals and departures and greet and welcome guests.
・Respond to and follow up on reservations and guest services enquiries.
・Ensure reservations, airport transfers and guest services requests are accurately booked and delivered to a high standard.
・Liaise with the Hotel staff to ensure reservations and guest services payments are confirmed and received.
・Assist with the service delivery of the Hotel breakfast for guests.
・Assist the Owner when required.

Required Skills:

・Excellent Communication & Organisation Skills
・Experience in Hospitality preferred
・Driving License required.

Remuneration:

・Hourly Pay, negotiable based on experience.
・Candidates for all positions must possess a Japanese passport or valid work/working holiday visa.

If you are interested in any of our seasonal employment opportunities, please contact [email protected].


Cleaner Wanted: Academic School Year @ Hokkaido International School Niseko

Cleaner Wanted: Academic School Year – Hokkaido International School Niseko
¥2,000/hour, 10 hours/week + daily travel stipend
We are seeking a cleaner for our school to clean during the academic school year; the position is available immediately.
The school requires light cleaning for approximately two hours/day – the schedule is negotiable. Primary responsibilities include maintaining cleanliness in the school entry way, keeping toilets and sinks sparkling, and ensuring that trash is collected and put out on the Niseko Town schedule. Japanese or English language skills are welcomed. Please consider joining our team!
For further information, please reach out to Ms. Reiko Watanabe, [email protected], (0136-55-5252).


2024-2025 Winter and Full Year F&B Job opportunities available @ Caldera

❄️2024-2025 Winter and Full Year F&B Job opportunities available in Niseko!

*Caldera*, a newly opened restaurant located at The Orchards Niseko, is a vibrant and lively restaurant that serves the community year round.

We are currently looking for:

Chef/Cook (seasonal staff)

FOH/Server/Bartender/Host (seasonal staff)

Hourly Rate: starting from 1,600 per hr

Sous Chef (Full time staff)

Executive Chef (Full time staff)

Restaurant Manager (Full time staff)

Interested parties please send your CV to [email protected]

Find more about Caldera here:

https://www.calderaniseko.com


Bi-lingual Assistant at Imagine (Adventure Company) - Year-round, long term position

Bi-lingual Assistant at Imagine (Adventure Company) – Year-round, long term position

This role combines office work, remote work and outdoor activity work in Hokkaido. You will be assisting an established entrepreneur to continue to grow and manage adventure companies around Asia. Your main manager will be Pete Tupper, the founder of the Imagine brand, which does business in the outdoor education and travel industries in Hokkaido, Taiwan, Mainland China, Hong Kong, Thailand, Vietnam etc.

You will play important parts in the development of the business while making the day-to-day management more efficient and effective.

Responsibilities

(These are just some examples. Your exact roles will be adjusted over time).

  • Communication with customers
  • Process sign-up forms, invoices, payments, receipts, records
  • Booking transport, hotels, restaurants and rentals for activities
  • Translations and Japanese language emails, marketing text, etc.
  • Assistant instructor on outdoor activities such as summer camps, school trips and team-building events
  • Shopping for equipment
  • Organizing and maintaining equipment storage
  • Some personal admin tasks in Japanese for the manager (forms, phone calls, etc)
  • Handling visa applications and other government processes
  • Driving and other errands

Requirements

  • Native or near-native Japanese (spoken and written, business level)
  • Fluent in English (spoken and written, business level)
  • Bachelor’s degree or similar
  • 2-8 years work experience in similar roles
  • Driving license and own car
  • Already living in Hokkaido (the closer to Kimobetsu, the better)
  • Very efficient at using a variety of computer software
  • Have own laptop
  • Hardworking, productive, focused
  • Good at adapting between office, remote work and outdoor work
  • Able to think independently to find ways to get things done

Not necessary but even better if you also have:

  • Outdoor education experience
  • Bookkeeping experience
  • Video editing skills
  • Wordpress skills

or

  • Chinese language skills

Arrangements

Main place of work is currently in Kimobetsu (25 mins from Kutchan).

Work is sometimes in the office, sometimes remote (from home), sometimes outdoors on activities, and sometimes driving around to do tasks. Sometimes you may also work in another office in Niseko. It varies every week.

Approx 40 hours per week

1 year contract with expectation to extend to long term

 

Benefits

  • 250,000 JPY/month (210,000 JPY/month for first 3 months trial period)
  • Possible further pay rises in future
  • 20 days annual paid holidays + public holidays + 2 days off per week
  • Participate in fun outdoor experiences
  • Gain experience in a wide range of new areas
  • Learn lots about outdoor education and business

 

How to apply

Please email your CV to Pete Tupper at [email protected] with a short personal introduction in English by 8th November 2024. Thanks!


Accommodation Checker - Niseko Portfolio 24/25

Accommodation Checker

About Us:

Niseko Portfolio is an innovative property management and holiday rental company operating a growing portfolio of accommodations in Niseko and Rusutsu. We provide a variety of quality accommodation and hospitality services in boutique hotels, condominiums and holiday homes. We build strong relationships with our clients, ensuring that all of our customers get the best out of their holiday.

Job Description:

We are currently seeking a meticulous and motivated individual to join our team as an Accommodation Checker for the upcoming winter season. As an Accommodation Checker at Niseko Portfolio, you are responsible for committing to our high standards of cleanliness to ensure our guests’ holidays are relaxing and comfortable.

Responsibilities:

  • Performing pre and post-arrival checks

  • Gaining extensive knowledge of all of our properties

  • Assisting the housekeeping team with duties

  • Collecting and delivering linen

  • Garbage pick-up

  • Assisting other guest services departments

  • Driving housekeeping staff to our numerous properties

  • Ensuring lights and appliances are in working order

  • Completing daily inspections to ensure that the cleanliness and condition of each assigned area meet our high standards

  • Inspecting properties for damages and maintenance issues

  • Ensuring a seamless check-in experience by ensuring the housekeeping and property condition is to the highest standard

  • Ensuring accommodations have all required amenities and extras

  • Assisting guests by handling requests

  • Working and communicating as part of a team to ensure the smooth running of the operation

Qualifications:

  • Previous experience as a housekeeper/checker is preferred

  • Passionate about providing exceptional service

  • Track record of high standards of cleanliness

  • Strong organisational and multitasking abilities, with a high level of attention to detail

  • Ability to work effectively in a fast-paced environment

  • Fluency in English; additional language skills (e.g., Japanese) are a plus

  • Passion for travel, outdoor recreation, and exploring new destinations

  • Valid International Driver’s License

  • Must have or be eligible for a Japanese Working Holiday Visa

Benefits:

  • 30 – 40 hours per week (busier during peak season)

  • Seasonal employment with the opportunity for extension (Dec 1st, 2024 – March 1st / 15th, 2025)

  • Competitive hourly wage – ¥ 1600 per hour

  • Plenty of skiing/riding time available

  • 50% Hirafu Hanazono Lift Pass value reimbursement upon completion of the contract and end-of-season performance review

  • Japan National Health Insurance coverage – deducted from salary

  • Staff housing options available – deducted from salary

  • 2 complimentary transfer dates from New Chitose Airport to Staff accommodation

Deductible from Salary:

  • Income tax and pension

  • Japan National Health Insurance

  • Staff accommodation

How to Apply:

If you’re enthusiastic about providing exceptional hospitality and love exploring the beautiful Niseko area, we want to hear from you! To apply, please submit your resume, cover letter, and a copy of your driver’s license to [email protected] with the subject line “Niseko Portfolio – Checker” + your name. Be sure to tell us why you’re interested in joining the Niseko Portfolio team and what makes you a great fit for this position. We look forward to welcoming you aboard!

Shortlisted candidates will be contacted throughout August and September for an interview.

More info HERE.


🌟 Join Our Team for the Winter Season! 🌟 @ Setsu Niseko

🌟 Join Our Team for the Winter Season! 🌟

We’re excited to share that we have a few limited positions available for the 2024-2025 season!
If you’re passionate about winter, eager to immerse yourself in Japanese culture, want to experience Niseko’s world-class powder snow, and to be part of a fantastic team? Apply now and join our team at Setsu Niseko, Hirafu’s premier hotel—awarded a Michelin Key, voted World’s Best New Ski Hotel 2023 and a nominee for 2024! Don’t miss out apply today!

Available Positions:

Front Desk – ¥1,550 ~ ¥1,650
Night Front Desk – ¥1,550 – ¥1,650
Onsen Reception – ¥1,450 ~ ¥1,550
Door/Bell Attendant – ¥1,450 ~ ¥1,550
Driver – ¥1,500 ~ ¥1,600
Snow Clearing – ¥1,550 ~ ¥1,600

What We Offer:

●Seasonal HANAZONO Grand Hirafu lift pass to hit the slopes!
●Affordable staff accommodation near Hirafu at just 800 JPY per night.
●Exclusive discounts on group services, including ski rentals, ski school, golf, and accommodation stays.


Detailed information
https://setsuniseko.com/en/careers/

Don’t wait too long, these are our last available positions for the winter season and they are filling up fast!
Apply today!

📧 Apply on the link📧
https://form.jotform.com/241701829523455


Let’s make this winter unforgettable together! ❄️🏔️