Guest Services Assistant Manager @ TAIGA
The Assistant Manager of Guest Services is a great opportunity to grow a career in accommodation management in Niseko. The Guest Services Assistant Manager will be a guide for buyers and sellers in this dynamic and interesting market. TAIGA provides a comprehensive range of services in Niseko, from accommodation management, real estate sales to project design & management. We are a tight knit collection of Niseko enthusiasts, and are looking for a positive team player to play an active and long-term role in our company.
Key Responsibilities
• Oversee operations for Guest Services team, assigning who does check-in, pick up etc.
• Handling guest enquiries, including owner stays, and assist selling allotments and create promotion on OTAs and Roomboss
• Accounting tasks related to accommodation.
• Verification and processing of invoices from vendors/supplies
• Check delivered items/mail
• Administrative tasks for seasonal staff employment
• Other general affairs
Key Qualities
• Upbeat and sunny team player
• Bilingual in English and Japanese
• Experience supervising staff, able to give instructions
• Experience in hospitality industry (guest services, customer services), understands the industry with a hospitality mindset, great with people in general
(guests/owners/vendors/suppliers/staff)
• Can multi task
• Strong communication skills, able to report/liaise internally
• Good with admin work(word, excel, and ppt) and numbers (invoicing, manage cash etc)
• Has drivers license
• Preferrable if flexible with the schedule
Working Hours
40 hours per week, 8 Hours per day, 2 days off per week, paid overtime.
Remuneration
¥290,000~310,000/ per month depending on skills and experience
One year contract position, with the option of subsequently becoming full time staff.
Holidays: Approximately 120 days off per year, 10 days paid vacation per year after 6 months of employment.
Staff Accommodation : Hirafu or Kabayama
Full set of social insurance enrollment according to the law
Benefits
Personal growth allowance
Please send a resume and curriculum vitae to [email protected].
Please feel free to contact us if you have any questions about the job description.
Book keeper & General affairs @ TAIGA
Key Responsibilities
• Data input into the accounting system for all departments (Accommodation, Real Estate, Projects)
• Invoice creation and issuance
• Handle and processsing of invoices from suppliers/vendors
• Assistance with monthly closing tasks
• Cash management within the office
• General and labor affairs (administrative tasks related to employment such as insurance enrollment/withdrawal procedures, opening bank accounts, etc.)
• Other general affairs
Key Qualities
• Experience in accounting
• Fluent in Japanese, and basic English level(conversational level)
• Excellent communication skills
• Responsible for the assigned tasks
Working Hours
20 hours per week, 4 Hours per day, 2 days off per week, paid overtime.
During some peak times of year, additional work may be requested.
Remuneration
¥1,600-1,700 per hour depending on skills and experience
Benefit
– Lift pass subsidy
Contact: [email protected]
【Hiring Restaurant Dinner Chef】Full-time / Part-time -DAN LLC
Hi! We are DAN LLC and operate some cafe, restaurant and bar in the central Hirafu area. We are looking to fill the last few spots on our team here at Temporada. Mainly International Fusion Tapas Menu for Temporada.
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[Hiring Position & Wage]
– Chefs ¥1600~¥2000/h
– Kitchen-hand/Dish washer ¥1300/h~
*Consider your skills, experience and work performance.
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[Requirements]
– Over 2 year experience as a chef
– Extensive knowledge and skills
– Excellent communication and problem solving skills
– Excellent customer service skills
– Build value relationships of trust with customers and colleagues
– Proper hygiene management
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[Benefits]
We offer a competitive pay rate, subsidized accommodation for full-time, staff discount and many other perks!
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If you have the skills, If you want to work and play in Niseko, Japan,
If you are able to have Working Holiday Visa,
Or if you are Japanese residency,
.
Please send your resume to
Arigato (Thank you) with bow.
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Our staff housing is also in a great location in the village, just a 5-minute walk to the lifts, bar, restaurants and convenient stores. You can enjoy Niseko Winter life!
Real Estate Broker - Nikota Realty
Job Title: Real Estate Broker
Location: Niseko, Japan
Job Type: Full-time
Job Description:
Nikota Realty is looking for an experienced real estate broker to join our team in Niseko. The ideal candidate will have a passion for real estate, a deep understanding of Niseko’s real estate market and a history of completing transactions successfully. You will work closely with Nikota Realty’s professional team and be responsible for assisting clients buy and sell multiple property types in and around the Niseko. Excellent compensation for the right candidate.
Responsibilities:
- Develop and maintain a deep understanding of existing and new properties as well as local regulations affecting owners
- Demonstrate your expertise and provide expert advice as needed
- Build and maintain relationships with existing and prospective clients
- Work closely with buy and sell-side clients to understand their needs and preferences
- Assist in obtaining sell-side listing agreements from sellers
- Prepare, present and negotiate offers for transactions
- Manage the transaction process up until completion
Requirements:
- Active real estate broker in Niseko with a minimum of three years’ experience
- Deep understanding of the local real estate market
- Strong negotiation skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proven track record
- Bilingual: English/Japanese
If you have a passion for real estate and a deep understanding of the local market, we would
love to hear from you! Please submit your resume and cover letter for consideration
to [email protected]
Remuneration:
Competitive Salary & Commission, Company Car
Part-time - Him Kee Niseko Hot Pot
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Part Time Chef (4-6 days a week)
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Part Time Waitress (4 -6 days a week)
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Part Time Admin/Office staff (3+ days per week, 3 hours per day)
【Hiring Cafe Chefs】Full-time / Part-time - DAN LLC
Hi! We are DAN LLC and operate some cafe, restaurant and bar in the central Hirafu area. We are looking to fill the last few spots on our team here at Green Farm Cafe.
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[Hiring Position & Wage]
– Breakfast Chef ¥1800~¥2200/h
– Line-cook ¥1600/h~
*Consider your skills, experience and work performance.
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[Requirements]
– Over 2 year experience of the position you apply for
– Extensive knowledge and skills
– Excellent communication and problem solving skills
– Excellent customer service skills
– Build value relationships of trust with customers and colleagues
– Proper hygiene management
.
[Benefits]
We offer a competitive pay rate, subsidized accommodation for full-time, staff discount and many other perks!
.
If you have the skills, If you want to work and play in Niseko, Japan,
If you are able to have Working Holiday Visa,
Or if you are Japanese residency,
.
Please send us an email with your resume to
Arigato (Thank you) with bow.
.
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[About us]
“Green farm Cafe” is a popular cafe and coffee roaster in the heart of Niseko Hirafu. And we proudly announce that we will open a new satellite coffee shop “Black Powder Container” located in the center of Grand Hirafu, the coffee container is located at the corner of the intersection leading up the ski lifts.
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Our staff housing is also in a great location in the village, just a 5-minute walk to the lifts, bar, restaurants and convenient stores. You can enjoy Niseko Winter life!
Guest service position - Elite Havens
Guest service position for Elite Havens
Business content
In addition to rental villa operation and management, we also operate a catering service. Niseko Gourmet’s parent company, Elite Havens owns over 300 luxury private cottages in Bali, Lombok, Nusa Lembongan, Phuket, Koh Samui, Sri Lanka, India and the Maldives.
Official website : www.elitehavens.com
Job descriptions
- Check-in/Check-out service (For both Japanese and foreign customers)
- Accurate response to questions to guests
- Shuttle service (comfortable drive Hiace)
- Communication with other departments (locally and overseas)
Snow clearing - Garbage collection runs
Property inspections - Other incidental work
Qualifications
- No educational background required / Inexperienced OK
- Valid Driver’s license in Japan(AT limited is ok)
- Japanese (English speaking and writing at intermediate level)
Place of work
Either in the office in kutchan or chalets located in Hirafu and Niseko area
Working Hours
- 8 hours per day (flexible during the high and peak season)
- Basically, 2 days off per week, shift system depending on the operation
Salary
- 280,000 JPY per months ～（Negotiable depending on experience)
- Labour insurance
- Social and medical insurance
Nikko Style Niseko HANAZONO (open in December 2024) Full time position
Full-time position available!
Nikko Style, the only lifestyle hotel brand of Okura Nikko Hotels, will open its second property in Japan in December this year under the brand concept of “a hotel that attracts people seeking new travel styles and experiences”.
Now we are hiring new team members to create a new lifestyle brand hotel together!
Recruitment Information
Location: Nikko Style Niseko HANAZONO (328-51 Aza-Iwaobetsu, Kutchan-cho)
Open positions
- Human Resources & Labor Relations Manager
- Front Office Manager
- Executive Housekeeper
- Revenue Manager
- Accounting Manager
- Restaurant Manager
- Restaurant Chef
- Sales & Marketing Director
- Sales Manager
- IT Section Manager
Requirement:
More than 10 years of experience in hotel industry, and over 5 years of experience in the field. Business level of Japanese and English in communication.
Contact us:
Human Resources Management Department
Opening Preparation Office TEL 0136-55-6110
M Group | Breakfast Chef & Part Time Driver
We are looking for staff that are team-oriented, friendly, calm and collected, have good problem-solving skills and are well-organised with a keen eye for detail. Applicants should be well-presented with excellent etiquette possessing a positive attitude and strong work-ethic.Working Hours: 40-45hrs, 5-6 days per week.
Location: Niseko Hirafu
Key Responsibilities:
Cooking and managing breakfast service.
Setting up and cleaning down the kitchen after breakfast.
Ensure the kitchen is kept clean and hygienic at all times.
Ensure all stocks are kept under optimum conditions.
Liaise with the Hotel staff to ensure driving schedules and guest pick ups are effiiciently coordinated.
Assist the Owner when required.
Required Skills:
1-2 years previous culinary experience required
Excellent Communication & Organisation Skills
Experience in Hospitality preferred
Driving License required.
Remuneration:
1300 – 1500 JPY per hour, depending on experience.
Staff Accommodation available. Shared Accomodation – 45,000 JPY per month.
Lift Pass reimbursed upon completion of contract, up to 70,000 JPY.
Candidates for this position must have the right to work in Japan, holding a valid working holiday visa or similar.
If you are interested in the Breakfast Chef & Part Time Driver position, please contact [email protected] with your resume.
Resort Guest Services Manager - MNK
MnK Niseko Company Introduction
MnK Niseko is an integrated real estate, property management, and hospitality company that has been providing services in Niseko, Hokkaido since 2010. Our customers visit us from all parts of Japan and all over the world. Our team of professionals is diverse and committed to serving their needs in a professional and friendly manner.
MnK Niseko’s offices are located 5 minutes from one of the best ski resorts in the world. We are surrounded by farms, mountains, and nature. We actively encourage personal development and self-improvement via our benefits program, regular performance discussions, and attention to each individual’s needs.
A key part of our company culture is regular, cross-department communication and contribution across all of MnK Niseko’s functions. We help each other. That could mean driving a guest to the mountain, helping to clear snow, or participating in a brainstorming session.
Resort Guest Services Manager
Business level Japanese and high level English language skill (Bilingual Japanese/English)
Key Responsibilities
- Assign and delegate tasks to the Front Desk/Reception and Resort Services team
- Maintain the daily flow of tasks & checklists
- Build rapport and trusting relationships with our guests and owners
- Checking guests in/out in both Japanese and English
- Actively support the promotion and selling of MnK guest services
- Problem-solving and dealing with guest complaints and issues as they arise
- Coordinating and performing accommodation checks before guests arrive and after the guest departs
- Being an expert on all things Niseko and MnK related and providing guests with local information and recommendations
- Leading by example by being punctual, completing tasks as per policy and procedures
- Updating processes and procedures in conjunction with the Operations Manager
- Taking the lead on guest complaints and reporting to Operations Manager and senior management
- Innovation – Bring your ideas for improvement for both guest experience and policy and procedures
- Assisting with training and coaching for full-time, seasonal and interns team
- Ensure all team members follow procedures and policy, monitor and provide feedback and coaching
- Increase guest services sales -Summer/Winter Activities and Tours, Lift passes, Ski Rental, Transfers etc
Key Qualities
- Experience in a previous hospitality/guest services leadership role preferred
- Face to face customer service experience essential
- Must be able to use your initiative and work well under pressure
- A willingness to go the extra mile to assist your team, guests, and owners.
- Must have or be able to obtain a Japanese Driver’s License
- Applicants must be a Japanese native speaker and also able to communicate in English
Working Hours
Remuneration
The Benefits
- 10 days of paid leave and public holidays.
- Social insurance benefits included.
- Company personal improvement allowance
- 50-100% rebate on language lessons.
- Yearly company trip and regular seasonal events.
- Bi-annual bonuses.
- Discounts on MNK and partner services and activities
- Subsidized staff accommodation available
Employment Period
Probationary Period
How To Apply
