MnK Niseko Company Introduction
MnK Niseko is an integrated real estate, property management, and hospitality company that has been providing services in Niseko, Hokkaido since 2010. Our customers visit us from all parts of Japan and all over the world. Our team of professionals is diverse and committed to serving their needs in a professional and friendly manner.
MnK Niseko’s offices are located 5 minutes from one of the best ski resorts in the world. We are surrounded by farms, mountains, and nature. We actively encourage personal development and self-improvement via our benefits program, regular performance discussions, and attention to each individual’s needs.
A key part of our company culture is regular, cross-department communication and contribution across all of MnK Niseko’s functions. We help each other. That could mean driving a guest to the mountain, helping to clear snow, or participating in a brainstorming session.
EdVenture Educational Group Reservations Consultant and Coordinator
As the EdVenture Educational Group Reservations Consultant and Coordinator, you will become an integral part of a team of outdoor enthusiasts dedicated to providing top-quality, outdoor educational experiences. Your primary focus will be on group bookings and educational group reservations. In this role, you will collaborate closely with the MnK management team to contribute to reservations, marketing, selling, and overseeing the delivery of various programs. Apart from reservations consultant and coordination, your responsibilities will encompass providing mentorship to seasonal staff members, conducting staff training and development, and assuming a leadership role in services and programs. This position requires being a positive role model, friend, and mentor to all guests, including teachers, students, kids and parents, as well as effective collaboration with colleagues across the company. Your duties will span both office-based tasks and outdoor activities, making it essential for you to be passionate about working with a wide range of guests, along with being responsible, enthusiastic, and organized.
Key Responsibilities
- Effectively communicate with groups before, during, and after their time at EdVenture;
- Oversee all EdVenture-related educational group reservations, collaborating closely with the team managing accommodation reservations and concierge services.
- Supervise the daily operation of EdVenture educational programs and other services to ensure a quality experience for all participants and guests.
- Monitor and support team members, assigning daily tasks and providing direction.
- Assist in organizing supplies, and scheduling activities with local vendors and activity providers.
- Liaising with other institutions EdVenture collaborates with, such as local governments and higher education centers.
- Contribute to seasonal staff recruitment, training, development, and team-building activities.
- Other duties as assigned.
Key Qualities
- Exhibit excellent communication and interpersonal skills, coupled with a friendly service-oriented attitude.
- Demonstrate proven leadership skills, comfort in overseeing a small team, and the ability to balance multiple tasks.
- Possess experience working with children, with teaching or camp counselling experience being an advantage.
- Be a Japanese citizen, or be eligible for a sponsorship visa.
- Fluency in English and Japanese is essential, with fluency in Mandarin being an advantage.
- Hold a valid Japanese driver’s license or be eligible to obtain an International Driving Permit.
- First aid qualifications are an advantage.
Working Hours
Remuneration
The Benefits
- 10 days of paid leave and public holidays.
- Social insurance benefits included.
- Company personal improvement allowance
- 50-100% rebate on language lessons.
- Yearly company trip and regular seasonal events.
- Bi-annual bonuses.
- Discounts on MNK and partner services and activities
- Subsidized staff accommodation available
