Niseko Weddings - Now in Niseko

Niseko Weddings - Now in Niseko

From fluffy powder snow in winter, to the vivid forest colours of summer, Hokkaido is the perfect backdrop for your wedding photoshoot. Niseko Weddings skillfully blend your personal story with Hokkaido’s breathtaking landscapes. Their fine art photographers and cinematographers create timeless images filled with joy and intimacy amidst the natural wonders of Japan’s northernmost island. Be it a traditional shrine ceremony, or a snowy forest pre-wedding photoshoot, Niseko Weddings will capture the day with a little Hokkaido magic, leaving you with cherished memories to last a lifetime.

Niseko Weddings is a small collective of creative photographers and filmmakers with over 15 years of experience in the wedding photography industry. Their journey as Benji & Sam in Byron Bay (Australia) has brought the team to the beautiful island of Hokkaido in Japan, where their Niseko Weddings studio is now based. For over a decade they have specialised in luxury destination wedding and pre-wedding photography and films taking the team on fabulous journeys throughout Bali, Australia, Fiji, Europe and Asia.

Niseko Weddings has been able to share the love stories of hundreds of amazing couples, while working alongside several exclusive resorts and brands as the preferred photography partners; including One&Only Resorts and Park Hyatt.

“Our passion is creating beautifully crafted memories from your most special day that you will cherish forever. For us – it’s all about you and it should be a fun journey every step of the way!”

Get in touch with Niseko Weddings today with your wedding plans or pre-wedding ideas for their upcoming winter availability.


MnK Niseko - Bilingual Reservations Consultant

Bilingual Reservations Consultant

The Reservations Team is responsible for ensuring our guests have a wonderful and memorable experience, from the minute they book their Niseko holiday, to their journey home. The successful candidate will be joining a team, taking initial booking inquiries through to allocating properties, and booking guest services. MnK is one of the leading independent employers within the Resort Management/Guest Services sector in Hirafu. We maintain a strong team and are looking for vibrant individuals, who thrive on working under pressure, have an ability to prioritize workload, and self-manage.

MnK is looking for a Bilingual Reservations Consultant to join our team.

Key Responsibilities

  • Answering telephone, website, online chat and email enquiries.
  • Arranging accommodation and overseeing housekeeping operations.
  • Coordinating guest service bookings prior to arrival, and whilst guests are in resort.
  • Processing financials.
  • The ability to be patient with guests and accommodate their individual requests.

Key Qualities

  • Fluent Japanese and English
  • Attention to detail is essential
  • Experience in hospitality or customer service is a plus
  • Work experience in an international environment
  • Communicate well with the team member and who can work in the team
  • Basic computer skills
  • Valid open driver’s license
  • Valid working visa (work sponsored visa can be discussed on application)
  • Knowledge about Niseko or willing to know about it
  • Energy and enthusiasm
  • Able to work on the weekends and night time role until 10:00pm(Only in the Winter)

Working Hours

Average 40 hours , 5 days/week

Remuneration

Starting at ¥240,000-280,000 per month depending on experience and/or language ability

The Benefits

  • 10 days of paid leave and public holidays.
  • Social insurance benefits included.
  • Company personal improvement allowance
  • 50-100% rebate on language lessons.
  • Yearly company trip and regular seasonal events.
  • Bi-annual bonuses.
  • Discounts on MNK and partner services and activities
  • Subsidized staff accommodation available

Employment Period

1 year contract with extension possibilities

Probationary Period

1-3 months

How To Apply

Please complete our application form by clicking on the button below.

Apply Now


MnK Niseko - Guest Services Agent - Bilingual

Guest Services Agent – Bilingual

This position requires: Native/fluent Japanese language ability, please only apply for this position if you are fluent in Japanese.

MNK Niseko has a wide-ranging customer base from the Domestic Summer market to a year-round presence of international customers. The guest services team undertake all duties regarding a customer’s stay from pre-arrival, check in, in resort services and after departure. Individual tasks can include pre-arrival correspondence, handling in-resort queries, additional guest service bookings, maintaining and conducting property checks, and coordinating the day-to-day operations. In peak season our resorts have become very popular, with a range of customers from a wide ranging demographic. It is key to our business that the customer service team operates efficiently and at a high level of service delivery. We are looking for a responsible and reliable l team member who will go the extra mile to make sure that our guest services run as efficiently and effectively as possible. Our Guest Services team will have the biggest impact on the customer experience. By hiring passionate, outgoing and approachable people, we are ensuring that our guests really do stay as a guest and return as a friend.

MnK has a new position available within our award-winning resorts. We are looking for a Guest Services Agent (GSA) to complement our existing team and help create memorable experiences for our guests.

Key Responsibilities

You need to be passionate about providing exceptional service and ensuring our guests have a great experience. Your service becomes our company reputation, and you have a big responsibility in looking after our guests, delighting them, and helping them have a wonderful holiday. Your role includes providing a professional, informative and friendly service, and attending to guests, staff and suppliers on the phone, by email and face to face, dealing with queries, arranging services, providing village information and local knowledge.

  • Greeting all guests and suppliers when visiting/calling our resorts
  • Performing guest check ins/outs for both Japanese and international guests
  • Performing property checks both pre and post guest arrival
  • Full knowledge of all MNK services, products, activities, and accommodations
  • Recommending, booking and confirmation of MNK services, tours and activities.
  • Upselling of EdVenture/Elevate, tours, products and services.
  •  Efficiently handling customer questions and requests on the phone and in person.
  • Checking emails and promptly replying to the customers.
  • Confirmation and administration of transfers and departures for customers.
  • Handle complaints where possible.
  • Clean and maintain the reception and common areas of the resort receptions.
  • Maintain the reception email, daily checklists and administration
  • Performing/Managing and organizing customer shuttle services
  • Communication with Reservations and maintenance teams
  • Snow clearing, safety and maintenance checks or our properties

Key Qualities

  • Experience in a previous hospitality/guest services role preferred
  • Face to face customer service experience essential
  • Must be able to use your initiative and work well under pressure
  • Applicants must show a level of maturity while still being fun to work with
  • A willingness to go the extra mile to assist our guests
  • Comfortable with physical work and up for a lot of snow clearing and driving!
  • Must have or be able to obtain a Japanese Drivers License
  • Applicants must be a Japanese native speaker and also able to communicate in English

Working Hours

40 hours per week, 5 days per week

Remuneration

Starting at ¥240,000-280,000 per month depending on experience and/or language ability

The Benefits

  • 10 days of paid leave and public holidays.
  • Social insurance benefits included.
  • Company personal improvement allowance
  • 50-100% rebate on language lessons.
  • Yearly company trip and regular seasonal events.
  • Bi-annual bonuses.
  • Discounts on MNK and partner services and activities
  • Subsidized staff accommodation available

Employment Period

1 year full time, with possibility of extension

Probationary Period

1-3 months

How To Apply

Please complete our application form by clicking on the button below.

Apply Now


MnK Niseko - Property Management Landscaping And Exterior

Property Management Landscaping And Exterior

The Maintenance (Landscape and Snow clearing) Crew is responsible for the planning and undertaking of the upkeep of the Exterior lawn areas and Snow clearing during the winter season of the Managed Properties located at the Orchards, Country Resort, and Takeo Drive. A key part of our company culture is regular, cross-department communication and contribution across all of MnK Niseko’s functions. We help each other. That could mean driving a guest to the mountain, helping to clear snow, or participating in a brainstorming session.

The role will be incorporated into the Property Management Department. The individual will be reporting to the Maintenance Team Supervisor and will primarily be undertaking groundskeeping during Spring, Summer, Autumn, and Snow clearing during the winter. Training will also be provided for staff to be able to assist the team with facilities management and simple maintenance to ensure the quality and timely delivery of Property Management Services for our Property Owners and Guests. A strong candidate must have past property management and landscaping experience and be able to undertake the varying tasks of the team to a proficient level, with excellent communication, problem-solving, and task management, and delegation abilities.

Key Responsibilities

  • To undertake and lead general, Landscaping and Snow-clearing to achieve the long-term objectives of the PM department
  • Responding and delegation of tasks where required.
  • Reporting and recording of issues to the Maintenance Team Supervisor and property management software
  • Following up of tasks and progress.
  • Upkeep maintenance and recording of department machinery.

Key Qualities

  • Strong communication ability Organization
  • Multitasking and task management
  • Problem-solving
  • Ability to compromise to achieve collective objectives
  • Over 2 Years’ experience in Maintenance and Landscaping.

Working Hours

40 hours per week

Remuneration

Starting at ¥240,000-280,000 per month depending on experience and/or language ability

The Benefits

  • 10 days of paid leave and public holidays.
  • Social insurance benefits included.
  • Company personal improvement allowance
  • 50-100% rebate on language lessons.
  • Yearly company trip and regular seasonal events.
  • Bi-annual bonuses.
  • Discounts on MNK and partner services and activities
  • Subsidized staff accommodation available

Employment Period

1-year contract with a possibility of extension

Probationary Period

1-3 months

How To Apply

Please complete our application form by clicking on the button below.

Apply Now


MnK Niseko - Property Management Maintenance Staff

Property Management Maintenance Staff

The Maintenance Crew is responsible for the timely execution of spot and routine maintenance, assigned by the Maintenance coordinator in ensuring the MnK-managed properties and owned assets are adequately managed to the standard required for the property owner. The individual is to also the wider team in assisting with Facilities inspection, landscaping, and snow clearing where required. A key part of our company culture is regular, cross-department communication and contribution across all of MnK Niseko’s functions. We help each other. That could mean driving a guest to the mountain, helping to clear snow, or participating in a brainstorming session.

The role will be incorporated into the Property Management Department. The individual will be reporting to the Maintenance Team Supervisor and will primarily be undertaking minor maintenance where required and delegated and assisting with preventative maintenance and on-site support to ensure the quality and timely delivery of Property Management services for existing and future Owners. A strong candidate must have past property management experience and be able to undertake the varying tasks of the team to a proficient level, with excellent communication, problem-solving, task management, and delegation ability.

Key Responsibilities

  • The general upkeep from visual to functional maintenance to managed properties.
  • Organising appropriate contractors for arrangement of quotes and site attendance.
  • To undertake assigned tasks and troubleshooting for the MnK managed properties and MnK owned properties.
  • Regular recording of task progress in the task management system to ensure everybody is informed.
  • Out of hours emergency response.

Key Qualities

  • Ability to assess, identify and report, and appropriately rectify the core issue at hand.
  • Experience with general carpentry and minor repairs within a house.
  • Understanding and ability to use tools appropriately.
  • Strong communication ability
  • Organization
  • Multi-tasking and task management
  • Problem-solving
  • Ability to compromise to achieve collective objectives.
  • Over 2 years’ experience in Maintenance and or property management.

Working Hours

40 hours per week

Remuneration

Starting at ¥240,000-280,000 per month depending on experience and/or language ability

The Benefits

  • 10 days of paid leave and public holidays.
  • Social insurance benefits included.
  • Company personal improvement allowance
  • 50-100% rebate on language lessons.
  • Yearly company trip and regular seasonal events.
  • Bi-annual bonuses.
  • Discounts on MNK and partner services and activities
  • Subsidized staff accommodation available

Employment Period

1-year contract with a possibility of extension

Probationary Period

1-3 months

How To Apply

Please complete our application form by clicking on the button below.

Apply Now


MnK Niseko - Reservations Consultant

Reservations Consultant

The Reservations Team is responsible for ensuring our guests have a wonderful and memorable experience, from the minute they book their Niseko holiday, through to their journey home. The successful candidate will be joining a team, taking initial booking inquiries through to allocating properties and booking guest services. MnK is one of the leading independent employers within the Resort Management/Guest Services sector in Hirafu. We maintain a strong team and are looking for vibrant individuals, who thrive on working under pressure, have the ability to prioritize workload, and self-manage.

MnK is looking for a Reservations Consultant to join our team.

Key Responsibilities

  • Answering telephone, website, Online chat and email inquiries.
  • Arranging accommodation and overseeing housekeeping operations
  • Coordinating guest service bookings prior to arrival, and whilst guests are in resort. Processing financials.
  • The ability to be patient, troubleshooting the ability to be patient & for guests and accommodating their individual requests.

Key Qualities

  • Business Level English
  • Attention to detail is essential
  • Experience in hospitality or customer service is a plus
  • Work experience in an international environment
  • Communicate well with the team member and who can work in the team
  • Intermediate computer skills
  • Valid open driver’s license
  • Valid working visa (work sponsored visa can be discussed on application)
  • Knowledge about Niseko or willing to know about it
  • Energy and enthusiasm
  • Able to work on the weekends and nighttime until 8:00pm (Late shifts only during winter, Dec-March)

Working Hours

Average 40 hours , 5 days/week

Remuneration

Starting at ¥240,000-280,000 per month depending on experience and/or language ability

The Benefits

  • 10 days of paid leave and public holidays.
  • Social insurance benefits included.
  • Company personal improvement allowance
  • 50-100% rebate on language lessons.
  • Yearly company trip and regular seasonal events.
  • Bi-annual bonuses.
  • Discounts on MNK and partner services and activities
  • Subsidized staff accommodation available

Employment Period

1 year contract with extension possibilities

Probationary Period

1-3 months

How To Apply

Please complete our application form by clicking on the button below.

Apply Now


MnK Niseko - Real Estate Sales Consultant

MnK Niseko has a wide-ranging customer base from the Domestic Summer market to a year-round presence of international customers. MnK fosters a collaborative and supportive work environment where employees have access to the resources and support needed to excel in their role at the company. We value integrity, professionalism, and a client-centric approach to work. If you are a motivated and driven individual with a level of curiosity and a passion for Niseko and real estate, we invite you to join our team and embark on a rewarding career at MnK.

Bi-lingual English & Japanese. Chinese language ability is looked upon very favorably. You will be responsible for engaging with our real estate clients and representing their interests in the purchase or sale of residential and commercial properties in the greater Niseko area. Your primary objective will be to facilitate smooth transactions, negotiate favorable terms, and provide expert guidance based on the highly nuanced Real Estate market in Niseko.

Key Responsibilities

  • Client Consultation: Meet with clients to understand their real estate needs, preferences, and budget constraints. Provide personalized advice, relevant pre-sale  documentation and recommendations based on market trends and property values.
  • Property Listings: Research and compile property listings that match clients’ criteria. Stay up-to-date with local real estate market trends and property inventory.
  • Property Showings: Schedule and conduct property viewings, addressing client questions and concerns. Highlight the features and benefits of each property.
  • Negotiation: Act as an intermediary between buyers and sellers to negotiate favourable purchase agreements. Utilize your market knowledge to secure the best possible terms for our clients.
  • Transaction Management: Collaborate with other team members to oversee the entire transaction process, from offer acceptance to closing and asset management . Ensure all necessary paperwork is completed accurately and in a timely manner.
  • Marketing: Collaborate with the marketing team to create and execute marketing strategies to attract potential clients. Utilize both digital and traditional marketing channels.
  • Networking: Build and maintain strong relationships within the real estate community, including other agents and legal professionals. Leverage your network to identify potential leads and opportunities.

Key Qualities

  • Fluent Japanese and English, Chinese beneficial.
  • Attention to detail is essential.ᅠExperience in the real estate industry & hospitality orᅠcustomer service roles is a plus.ᅠ
  • A strong knowledge of Niseko with the curiosity to keep updated with market news, trends and new developments.
  • Work experience in an internationalᅠ environmentᅠᅠ
  • Intermediate computer skills with an ability to self-learn how to use unfamiliar software and tools.
  • Valid open driver’s license
  • Valid working visa (work sponsored  visa can be discussed on application)
  • Energy and enthusiasm
  • Flexibility with work times to facilitate client meetings and property viewings. Especially during busy periods in winter and summer.

Working Hours

40 hours per week

Remuneration

Starting at ¥240,000-280,000 per month depending on experience and/or language ability

The Benefits

  • 10 days of paid leave and public holidays.
  • Social insurance benefits included.
  • Company personal improvement allowance
  • 50-100% rebate on language lessons.
  • Yearly company trip and regular seasonal events.
  • Bi-annual bonuses.
  • Discounts on MNK and partner services and activities
  • Subsidized staff accommodation available

Employment Period

1-year contract with a possibility of extension

Probationary Period

1-3 months

How To Apply

Please complete our application form by clicking on the button below.

Apply Now


Salsa Dancing Coming to Niseko

Salsa Dancing Coming to Niseko

Get ready to salsa your way into an unforgettable weekend at the Niseko Dance Festival 2023, happening from September 15 (Fri.) to 17 (Sun.). This Latin dance extravaganza promises a thrilling lineup of events, including dance lessons, mesmerizing demonstrations, and electrifying dance parties! Plus, don’t miss the chance to meet a guest dancer all the way from Australia.

Day 1: The festivities kick off with a vibrant Welcome Party at the Town Center, featuring a dance mini lesson for first-timers from 18:00 to 18:30, followed by an electrifying dance party and mesmerizing dance performances from 18:30 to 20:30. And here’s a fantastic offer: Niseko-Wari Discount – entrance tickets are free for all local residents!

Day 2: Dive into the world of Latin dance with a full day of workshops at the Town Center. With a whopping 8 lessons to choose from, you can select up to 4 lessons that pique your interest. And once again, Niseko-Wari Discount applies, offering free entrance for local residents.

Later in the evening, head over to Chatrium Niseko for a dance party like no other, featuring the thrilling Jack & Jill competition and a mini-lesson to keep your salsa skills on point. The Niseko-Wari Discount applies here too, with an entrance fee of 3000 yen (drinks not included).

Day 3: Wrap up this sensational dance weekend with a Sayonara Party at Chatrium Niseko from 14:30 to 18:30. Get ready to bid farewell to the Niseko Dance Festival 2023 in style. Once again, local residents enjoy the Niseko-Wari Discount, with an entrance fee of 3000 yen (drinks not included).

Don’t miss your chance to dance, learn, and celebrate the rhythms of Latin music at this incredible Niseko Dance Festival!


Setsu Niseko - Winter Seasonal Front Desk Duty Manager

Setsu Niseko - Winter Seasonal Front Desk Duty Manager

Job Overview

The duty manager will oversee the daily operations of the Front Office and ensure that the team works together to create a memorable stay at Setsu Niseko by providing high quality of service.

Responsibilities and Duties

The key tasks that are required of this person include:

  • Oversee the daily shift of front office operations
  • First point of supervisory level contact to resolve any owners and guests related issues
  • Create and ensure a happy and safe working environment
  • Communicate closely with tenants to ensure smooth daily operations
  • Adapt to operational challenges and be flexible where necessary

Reports to: Setsu Niseko Front Desk Supervisor

Qualifications / Requirements
  • Front desk experience ideally with seasonal/resort experience
  • A self-starter that can work independently
  • Understand Setsu Niseko’s vision for customer service and be committed to its delivery
  • Be an excellent, flexible, inspirational and involved team player
  • Good written and verbal communication skills
  • Ability to work well under pressure and strong problem-solving skills
  • Ability to set priorities and work to deadlines with close attention to detail
  • Always be punctual and considerate of fellow work colleagues
  • Native or business level English, conversational level Japanese is ideal
  • Visa status permitting work in Japan
Standard Working Hours
  • Start Date: Nov 06, 2023
  • 9 hours shift with 1 hour break between the hours of 07:00 and 24:00.
  • Hours may increase during high occupancy periods
Contract Period

Nov 06, 2023 – Mar 31, 2024

Hourly Wage

¥1,700 – ¥1,800

Employment Benefits
  • Individual Seasonal HANAZONO Grand Hirafu lift pass
  • Subsidised staff accommodation close to Hirafu area at ¥800 per day
  • Discounts on a variety of products owned within the group companies: ski rentals, ski school, golf, accommodation stay etc
  • Full set of social insurance enrolment according to the law

If you are interested, please don’t hesitate to fill in our online application form here. If you have any queries, feel free to enquire at [email protected]


GENTEMSTICK NISEKO SHOWROOM Showroom Sales Staff

GENTEMSTICK NISEKO SHOWROOM Showroom Sales Staff

We are seeking a friendly and enthusiastic Showroom Sales Staff to join our team. The ideal candidate is a snowboard enthusiast with a passion for Gentemstick and a desire to provide top-notch customer service. This role involves assisting customers in selecting the perfect snowboarding gear, sharing product knowledge, and creating a memorable shopping experience.

Position: Showroom Sales Staff

 

Employment period:

December 1st 2023 to Late March 2024

 

Working hours:

11:30am to 7pm

5days per week

 

Key Responsibilities:

  • Assist customers in selecting snowboarding equipment, including boards, bindings, and gear, that matches their preferences and needs.
  • Provide in-depth product knowledge and recommendations to guide customers in their purchasing decisions.
  • Create a welcoming and engaging environment in the showroom, ensuring customers feel valued and comfortable.
  • Maintain the cleanliness and organization of the showroom to showcase our products effectively. Process sales transactions accurately and efficiently.
  • Collaborate with the showroom team to provide feedback to improve the customer experience.

Qualifications:

  • Passion for snowboarding and working in a snowy environment.
  • Ability to work effectively in a team-oriented environment.
  • Basic computer skills for processing sales transactions.
  • Previous retail or customer service experience is a plus.
  • Fluent English speaking level.
  • Basic conversational Japanese speaking level.

What We Offer:

  • 1400yen hourly wage.
  • Employee discounts on Gentemstick products.
  • Free Gentemstick demo board access.
  • Subsidised lift pass.
  • Access to staff accommodation (limited spots available).
  • Subsidised transportation to and from work.
  • The chance to be part of a community of snowboard enthusiasts.
  • Free time to ride every morning!

Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to

[email protected]

0136-22-5581

https://www.gentemstick.com/showroom/

 

Looking forward to your application.