Activity Booking Consultant @ Expolore Niseko

Join our visitor centre sales team and create the holiday of a lifetime for our guests with our huge range of exciting activities

Explore Niseko is a leading activities booking center and provider in the renowned Niseko area of Hokkaido, Japan. Committed to delivering exceptional hospitality and unforgettable experiences, we cater to guests from around the world who come to enjoy the world-class skiing and snowboarding, as well as the unique cultural offerings of the region.

Job description:

We are currently seeking a dynamic and customer-focused individual to join our team as a Booking Consultant for the upcoming winter season. As a Booking Consultant at Explore Niseko, you will be responsible for assisting guests with all aspects of their travel arrangements, ensuring a seamless booking process, and helping them create unforgettable memories in Niseko.

Responsibilities:

  • Respond promptly to inquiries from guests via phone, email, and online chat, providing personalized assistance and information about accommodation options, activities, and services

  • Assist guests with booking accommodations, transportation, lift tickets, equipment rentals, and other amenities to create custom vacation packages tailored to their preferences and budget

  • Coordinate with activity partners to confirm reservations and ensure the accuracy of booking details

  • Process payments and handle booking-related administrative tasks with attention to detail and accuracy

  • Proactively follow up with guests to confirm reservations, provide pre-arrival information, and address any questions or concerns

  • Maintain comprehensive knowledge of Explore Niseko’s offerings, as well as local attractions, events, and services, to provide expert recommendations and advice to guests

Qualifications:

  • Previous experience in customer service, hospitality, or travel industry preferred

  • Excellent communication and interpersonal skills, with a friendly and professional demeanor

  • Strong organizational and multitasking abilities, with a high level of attention to detail

  • Ability to work effectively in a fast-paced environment

  • Fluency in English; additional language skills (e.g., Japanese) are a plus

  • Passion for travel, outdoor recreation, and exploring new destinations

  • Valid International Driver’s License

  • Must have or be eligible for a Japanese Working Holiday Visa

Benefits:

  • Full-time and Part-time contracts are available

  • Seasonal employment with the opportunity for extension (Dec 1st, 2024 – March 1st / 15th, 2025)

  • Competitive hourly wage – ¥ 1600 per hour – Estimated 40 hours per week.

  • Plenty of skiing/riding time available

  • Access to discounted activities and services in the Niseko area

  • 50% Grand Hirafu – Hanazono Lift Pass value reimbursement upon completion of the contract and end-of-season performance review

  • Japan National Health Insurance coverage – deducted from salary

  • Staff housing options available – deducted from salary

  • 2 complimentary transfer dates from New Chitose Airport to Staff accommodation

Deductable from Salary:

  • Income tax and pension

  • Japan National Health Insurance

  • Staff accommodation

How to Apply:

If you’re enthusiastic about providing exceptional hospitality and love exploring the beautiful Niseko area, we want to hear from you! To apply, please submit your resume, cover letter, and a copy of your driver’s license to [email protected] with the subject line “Explore Niseko – Booking Consultant” + your name. Be sure to tell us why you’re interested in joining the Explore Niseko team and what makes you a great fit for this position. We look forward to welcoming you aboard!

Shortlisted candidates will be contacted throughout September and October for an interview.

Apply HERE.

by Yasumin

SnowSports Team @ NAC

SKI/SNOWBOARD EVERY DAY AND GET PAID FOR IT

Being a part of the NAC Snowsports Team is much more than just a job. Teach your guests skills, guide them with confidence and enjoy what the most famous ski resort in Japan has to offer.

COME WORK WITH US

WHY YOU WILL LOVE WORKING IN SNOW SCHOOL:

  • Your office is spread across 3 ski areas Hirafu,Hanazono and Annupuri.
  • International team – instructors from all over the world!
  • Free Training.
  • Competitive salary and staff benefits including gear discount,free climbing gym and more!
  • Best staff accommodation- We have some of the best and most affordable private rooms you’ll find walking distance from Hirafu slopes
  • Small team we care about our instructors, that’s why despite being one of the first international schools we opt to keep a small team

QUALIFICATIONS

  • Demonstrate our core values: Safety First, Striving To Be The Best, and Showing That We Care.
  • Minimum Level 1 NZSIA, CSIA/CASI or equivalent qualifications.
  • Valid work permit and visa support for eligible candidates
  • Ability to have a whole lot of fun!!!

Contact

  • If you would like to join our team please send us your resume and qualifications to

[email protected]

Winter Operations Manager

Rodrigo V.

by Yasumin

Property Sales Consultant @ Niseko Real Estate

Job description

Join Our Team as a Property Sales Consultant

Niseko Real Estate is looking for a new member to join our Sales Team, ideally with a personality and skill set suited to the exciting world of property sales in a thriving and ever-evolving market!

Position: Property Sales Consultant

Location: Hirafu, Hokkaido

We’re seeking someone who is…

  • A friendly, personable, and motivated individual
  • Able to work within a small dynamic team
  • Fluent in English and Mandarin (Japanese a benefit, but not requirement)
  • Proactive, with the ability to multitask
  • Able to utilise basic IT and social media applications
  • Familiar with the Niseko resort area and wider Hokkaido region
  • Holding a Japanese/International driver’s license

Benefits:

  • Competitive remuneration package
  • Comprehensive training and support
  • Social insurance
  • Paid annual leave
  • Accommodation available

How to Apply: Send your resume and a cover letter to [email protected]

We look forward to welcoming you to our team!

About Niseko Real Estate: https://nisekorealestate.com/about-niseko-real-estate-japan

by Yasumin

Housekeeper ＠ TAIGA

Taiga offers a comprehensive service including accommodation management, real  estate sales, and design and project management. We are looking for someone who  wants to grow, and can contribute to a passionate and elite team with energy and  curiosity. 

https://www.taigaprojects.com/ 

Position : Housekeeper  

Full time, Seasonal position for 24-25 season 

Key Responsibilities 

– Cleaning for managed properties and office, including cleaning the rooms, water  area, bed making, garbage removal, towel exchange, linen delivery, and snow  clearing 

– Inspect properties to make sure house is cleaned properly 

– Report any damage/issues with the properties 

Key Qualities 

– Experience in cleaning or maintenance would be preferrable 

– Team player who enjoys working and communicating with co-workers – Focused on delivering good outcomes with integrity 

– Comfortable driving in snow 

Working Period 

December 1, 2024 to the mid of March 31, 2025 

Working Hours 

24-40 hours per week, 8 Hours per day, 3-5 days a week. 

Remuneration 

¥1,200-1,700 per hour depending on skills and experience 

Benefit 

– Lift pass subsidy,  

– Staff accommodation located a 10-minute drive. A company van will be provided  for commuting 

If you are interested, please contact Chiyono [email protected]

by Yasumin

Guide @ Explore Niseko

Join our guiding team and provide unforgettable experiences for guests in the Niseko area

Explore Niseko is a leading activities booking center and provider in the renowned Niseko area of Hokkaido, Japan. Committed to delivering exceptional hospitality and unforgettable experiences, we cater to guests from around the world who come to enjoy the world-class skiing and snowboarding, as well as the unique cultural offerings of the region.

Job Description:

We are currently seeking versatile and enthusiastic Guides to join our team for the upcoming season. As a Guide at Explore Niseko, you will lead a variety of tours, including snowshoe tours, onsen tours, and city tours, and provide driving services as needed. Your role will be to ensure guests have an enjoyable, informative, and safe experience while exploring the best that Niseko has to offer.

Responsibilities:

  • Lead a variety of guided tours including snowshoe tours, onsen visits, and city tours, providing insightful and engaging commentary

  • Ensure the safety and comfort of guests throughout the tours

  • Assist with driving guests to various locations as needed, ensuring timely and safe transport

  • Educate guests about the local culture, history, and natural environment of the Niseko area

  • Provide instructions and guidance on snowshoeing techniques and safety measures

  • Monitor weather conditions and adjust tour plans as necessary to ensure guest safety

  • Assist guests with equipment fitting and provide support as needed

  • Maintain a welcoming and friendly atmosphere, addressing guest inquiries and enhancing their overall experience

  • Collaborate with other team members to ensure seamless operation of tours and activities

Qualifications:

  • Hiking/Trekking guiding and Avalanche Training certifications

  • Previous experience in guiding or leading tours, preferably in a variety of settings such as outdoor, cultural, and city environments

  • Strong knowledge of guiding in winter conditions

  • Excellent communication and interpersonal skills, with the ability to engage and educate guests of all ages and backgrounds

  • Valid international driver’s license with a clean driving record

  • Strong physical fitness and stamina for outdoor activities in winter conditions.

  • Ability to work effectively in a team-oriented environment

  • Fluency in English; additional language skills (e.g., Japanese) are a plus

  • First aid and CPR certification

  • Must have or be eligible for a Japanese Working Holiday Visa

Benefits:

  • Seasonal employment with the opportunity for extension (Dec 1st, 2024 – March 15th, 2025)

  • Competitive hourly wage with opportunities for tips – ¥2100 per guiding hour, ¥1600 per non-guiding hour – Estimated 30 total hours per week

  • Plenty of skiing/riding time available

  • Access to discounted activities and services in the Niseko area

  • 50% Grand Hirafu – Hanazono Lift Pass value reimbursement upon completion of the contract and end-of-season performance review

  • Japan National Health Insurance coverage – deducted from salary

  • Staff housing options available – deducted from salary

  • 2 complimentary transfer dates from New Chitose Airport to Staff accommodation

Deducatble from Salary:

  • Income tax and pension

  • Japan National Health Insurance

  • Staff accommodation

How to Apply:

If you have a passion for guiding and love sharing the wonders of Niseko with others, we want to hear from you! To apply, please submit your resume, cover letter, and a copy of your driver’s license to [email protected] with the subject line “Explore Niseko – Guide” + your name. Be sure to tell us why you’re interested in joining the Explore Niseko team and what makes you a great fit for this position. We look forward to welcoming you aboard!

Shortlisted candidates will be contacted throughout August and September for an interview.

Apply from HERE.

by Yasumin

【Limited to 2 groups a day】Discover the extraordinary private sanctuary of “Afternoon Tea on the Lake by Pierre Hermé Paris” at Niseko Hanazono Resort.

Indulge in a luxurious break on a donut boat with Pierre Hermé Paris macarons and savories only available here in Hokkaido.

Niseko Hanazono Resort (“Hanazono”) will launch “Afternoon Tea on the Lake by Pierre Hermé Paris” on August 15, 2024, limited to two groups per day.

The original box features 13 different kinds of sweets from Pierre Hermé Paris, including macarons, savories, and more—exclusively available at Park Hyatt Niseko Hanazono in Hokkaido. It also includes Hokkaido local fruit juice, tea and coffee.

Discover a new way to experience Hanazono within the tranquil lake area of the resort, surrounded by lush trees. Cruise on Hokkaido’s first electric donut boat on a lake fed by the melting snow of Mt. Niseko Annupuri. Breathe in the crisp mountain air and relish the breathtaking views as you enjoy a truly exquisite and unique moment on the water.

Inside the elegantly designed exclusive box, you’ll find 13 varieties of vibrant and delectable finger foods, including Pierre Hermé Paris’ renowned macarons and savory delights. The selection features 2 macaroons, 3 friandises, 3 savory items, and 5 signature Pierre Hermé Paris dégustation treats. Accompanying these are your choice of Park Hyatt Niseko Hanazono’s bespoke coffee or tea, alongside refreshing soft drinks crafted from Hokkaido fruits. Sparkling wine is also available upon request.

Amidst the lush natural beauty of Niseko, indulge in a blissful tea time that will leave you truly delighted.

Afternoon Tea on the Lake by Pierre Hermé Paris

Date of Operation: August 15 to October 6, 2024
Starting Times: 12:00pm, 2:00pm
Duration: 90 minutes
Place: Niseko Hanazono Resort
Price: ¥15,000/per boat
Maximum 6 persons recommended
Afternoon tea sets and drinks for two are included. A mini bottle of Moёt can be added for ¥3300
*Pets must be in a cage or leash

Full Press Release HERE.

More info HERE.

by Yasumin

Niseko Jazz Festival Shines with an Electric Two Days of Jazz

There is nothing like live jazz on a sunny summer’s day to get you in the holiday mood. This past weekend acclaimed jazz musicians from across Japan converged on Niseko for an unforgettable music festival, marking the birth of a new era for the resort.  Held within the beautiful al fresco courtyard of award-winning hotel Setsu Niseko, the festival drew close to 1,000 attendees. Guests were enthralled by an impressive lineup of eight renowned jazz groups who showcased the genre’s full spectrum, from classic to contemporary. With Mount Yotei’s stunning panorama and the sun casting a warm glow, the festival kicked off the Obon holiday season in style.

The event was jointly organised by Shigeru Shiraki, who served as Executive Chairman of the festival, along with other key figures in the community.  Musical icons Keiko Lee, Satoru Shionoya, and Junko Yagami headlined the event, joined by over 30 talented musicians including the Miki Hirose Quintet, Yoshihito Eto Group, Junichiro Ohkuchi Trio, and the Takezo Yamada Group. An extraordinary assembly of musicians curated by Shiraki, who also helped kick off day two of the festival with his quartet delivering a smooth and polished set of jazz classics.  The inclusion of young musicians from the Mount Yotei Junior Jazz School added a fresh and inspiring element to the festival, giving the young performers a chance to rub shoulders with veteran performers.

Hokkaido’s rich jazz heritage was evident in the lineup, with 3 professional musicians returning to their home ground for the festival.  On the first day, the Takezo Yamada Group scored big with the audience. Originally helmed from Sapporo, Takezo began his musical journey with the Sapporo Junior Jazz Orchestra. His prowess as a composer, arranger and performer, has led him to perform across the globe with acclaimed performances at the Toronto Jazz Festival and Fuji Rock Festival.

After a passionate performance by the Miki Hirose Quintet, day one came to a close with a rare collaboration between renowned pianist Satoru Shionoya and Junko Yagami. The iconic pioneer of city pop wowed the crowd with a mix of her popular hits like “Purple Town” alongside jazz classics “Summertime” and “Mas Que Nada” delivered with her imitable style and panache. Their six-minute rendition of “New York State of Mind” mesmerized the crowd with a triumphant applause reverberating throughout the courtyard. Day two continued the musical magic with two distinctive performances by veteran pianist Junichiro Ohkuchi and master of the drums Yoshihito Eto. The festival concluded with a breathtaking performance by Keiko Lee, whose powerful vocals and charismatic stage presence left a lasting impression. Keiko’s enveloping husky voice knocked out her own unique rendition of “Imagine” and “We Will Rock You” alongside jazz standards like “Yes Sir, That’s My Baby”.

Whilst this year’s event was primarily catering for hotel guests, the festival was also open to the local community, who registered online for free tickets. Plans for next year’s event are already underway, commenting on the event Simon Cheong, Chairman of SC Global Developments, the developer behind Setsu Niseko and sponsor of this year’s festival shared his vision “Next year, we want to make this an even bigger event, turning the jazz festival into a major summer attraction for Niseko.”

Whether you are a seasoned jazz aficionado or a casual listener, the Niseko Jazz Festival offered something for everyone. This inaugural event has set a high bar for future festivals and with the continued support of local businesses and the local community promises to become a cherished summer tradition in Niseko. Be sure to keep an eye out for the line-up for next year’s festival.  See you next year!

by Yasumin

Nikko Style Niseko HANAZONO (open in December 2024) Full time position

Full-time position available!

Nikko Style, the only lifestyle hotel brand of Okura Nikko Hotels, will open its second property in Japan in December this year under the brand concept of “a hotel that attracts people seeking new travel styles and experiences”. 

Now we are hiring new team members to create a new lifestyle brand hotel together!

 

Recruitment Information

Location:  Nikko Style Niseko HANAZONO (328-51 Aza-Iwaobetsu, Kutchan-cho)

Open positions

  • Human Resources & Labor Relations Manager
  • Front Office Manager
  • Executive Housekeeper
  • Revenue Manager
  • Accounting Manager
  • Restaurant Manager
  • Restaurant Chef
  • Sales & Marketing Director
  • Sales Manager
  • IT Section Manager

Requirement: 

More than 10 years of experience in hotel industry, and over 5 years of experience in the field. Business level of Japanese and English in communication.

Contact us:  

Human Resources Management Department            　　　

Opening Preparation Office TEL 0136-55-6110

by Yasumin

Housekeeper - Niseko Portfolio 24/25

Housekeeper

About Us:

Niseko Portfolio is an innovative property management and holiday rental company operating a growing portfolio of accommodation in Niseko and Rusutsu. We provide a variety of quality accommodation and hospitality services in boutique hotels, condominiums and holiday homes. We build strong relationships with our clients, ensuring that all of our customers get the best out of their holiday.

Job Description:

We are currently seeking a punctual and motivated individual to join our team as a Housekeeper for the upcoming winter season. As a Housekeeper at Niseko Portfolio, you are responsible for committing to our high standards of cleanliness to ensure our guests’ holidays are relaxing and comfortable.

Responsibilities:

  • Guest room cleaning (kitchen, bathroom, living area, bedrooms and bed making)

  • Completing daily checklists to ensure that cleanliness and condition of each assigned area meets our standards

  • Logging any maintenance issues, and reporting them to the relevant departments

  • Ensuring a seamless check-in experience by ensuring housekeeping is to the highest standard and guests have all required amenities

  • Provide assistance to guests by handling requests (towels, amenities etc)

  • Maintaining cleaning equipment

  • Working and communicating as part of a team to ensure the smooth running of the operation

Qualifications:

  • Previous experience as a housekeeper is preferred

  • Passionate about providing exceptional service

  • Track record of high standards of cleanliness

  • Strong organizational and multitasking abilities, with a high level of attention to detail

  • Ability to work effectively in a fast-paced environment

  • Fluency in English, Japanese is a plus

  • Passion for travel, outdoor recreation, and exploring new destinations

  • Valid International Driver’s License

  • Must have or be eligible for a Japanese Working Holiday Visa

Benefits:

  • 25 – 40 hours per week (busier during peak season)

  • Seasonal employment with the opportunity for extension (Dec 1st, 2024 – March 1st / 15th, 2025)

  • Competitive hourly wage – ¥ 1600 per hour

  • Plenty of skiing/riding time available

  • 50% Rusutsu / Hirafu Hanazono Lift Pass value reimbursement upon completion of the contract and end-of-season performance review

  • Japan National Health Insurance coverage – deducted from salary

  • Staff housing options available – deducted from salary

  • 2 complimentary transfer dates from New Chitose Airport to staff accommodation

Deductible from Salary:

  • Income tax and pension

  • Japan National Health Insurance

  • Staff accommodation

How to Apply:

If you’re enthusiastic about providing exceptional hospitality and love exploring the beautiful Niseko area, we want to hear from you! To apply, please submit your resume, cover letter, and a copy of your driver’s license to [email protected] with the subject line “Niseko Portfolio – Housekeeper” + your name. Be sure to tell us why you’re interested in joining the Niseko Portfolio team and what makes you a great fit for this position. We look forward to welcoming you onboard!

Shortlisted candidates will be contacted throughout August and September for an interview.

More info HERE.

by Yasumin

Lodge Host Couple - Niseko Portfolio 24/25

Lodge Host Couple

Lodge Host Couple are required for 16 bed accommodation in Hirafu, Niseko

Niseko Portfolio is an innovative property management and holiday rental company operating a growing portfolio of accommodation in Niseko and Rusutsu. We provide a variety of quality accommodation and hospitality services in boutique hotels, condominiums and holiday homes. We build strong relationships with our clients, ensuring that all of our customers get the best out of their holiday.

Job Description:

As a Lodge Host couple, you will be solely responsible for taking care of our guests’ needs, maintaining cleanliness and creating a warm and welcoming atmosphere. You will need to be able to interact with guests at any time – recommending restaurants, helping them book activities and generally making them feel at home

Responsibilities:

  • Ensuring guests have a seamless check-in and check-out experience

  • Solely responsible for emergency matters within the lodge

  • Provide information and assistance to our guests wherever required

  • Communicating with guests via phone call, email, face to face and on OTA platforms and managing pre arrival information

  • Booking services for guests, answering guest requests and giving recommendations on activities and restaurants

  • Safely transport guests to and from various locations within the area (Ski Shuttle)

  • Housekeeping duties, including full changeovers and linen orders

  • Maintaining a comfortable and welcoming environment

  • Removing snow from vehicle and property

  • Working and communicating as part of a team to ensure the smooth running of the operation

  • Preparing continental breakfast

  • Communicating any grievances to management as required

  • Documentation of any new procedures

  • Control and management of stock and ordering

Qualifications:

  • Previous experience in Chalets or Lodges

  • Previous experience in a customer service, hospitality, or travel industry preferred

  • Excellent communication and interpersonal skills, with a friendly and professional demeanor

  • Strong organizational and multitasking abilities, with a high level of attention to detail

  • Ability to work effectively in a fast-paced environment

  • Fluency in English; additional language skills (e.g., Japanese) are a plus

  • Passion for travel, outdoor recreation, and exploring new destinations

  • Valid International Driver’s License

  • Must have or be eligible for a Japanese Working Holiday Visa

Benefits:

  • Fixed monthly salary (working hours are not fixed and depend on your efficiency and time management, but this role normally requires approximately 40 hours per week)

  • Seasonal employment with the opportunity for extension (Dec 1st, 2024 – March 15th, 2025)

  • Free accommodation within the lodge

  • Plenty of skiing/riding time available

  • 50% Grand Hirafu – Hanazono Lift Pass value reimbursement upon completion of the contract and end-of-season performance review

  • Japan National Health Insurance coverage – deducted from salary

  • 2 complimentary transfer dates from New Chitose Airport to Staff accommodation

Deductible from Salary:

  • Income tax and pension

  • Japan National Health Insurance

  • Staff accommodation

How to Apply:

If you’re enthusiastic about providing exceptional hospitality and love exploring the beautiful Niseko area, we want to hear from you! To apply, please submit your resume, cover letter, and a copy of your driver’s license to [email protected] with the subject line “Niseko Portfolio – Lodge Host Couple” + your names. Be sure to tell us why you’re interested in joining the Niseko Portfolio team and what makes you a great fit for this position. We look forward to welcoming you aboard!

Shortlisted candidates will be contacted throughout August and September for an interview.

More info HERE.

by Yasumin