Fujiwara

【Reservation and Revenue Manager】
Contract Period: Full-Time
Salary: JPY 360,000 ~ JPY 420,000
Key Accountabilities:
・Responsible for establishing and promoting the hotel brand of Midtown Niseko in the region including the
inbound market.
・Responsible for loading and maintaining rates, room inventory, and packages in the PMS to ensure
revenue maximization, and potential yield management opportunities.
・Stay current with industry trends and how they may impact demand. Attending external sessions,
symposiums, conventions and expos which can further knowledge and expertise
・Studies competitor movements and reacts in an immediate manner to changes in market conditions
and/or conditions that can alter current selling strategies.
・Identify opportunities for revenue enhancement and cost-saving initiatives.
General Requirements:
 3-5 years’ experience in Reservation/ Hotel Revenue operation, with 2 year managerial role.
・Business level writing and speaking abilities in Japanese and English. Other spoken and written
language is a plus.
・MS Office and PC literacy.
・Ability to work in a fast-paced environment with strong leadership skills with effective communication
skills. Teamwork and collaboration. Problem solving and conflict resolution. Adaptability and Flexibility.
Cultural Sensitivity. Safety and security awareness.

For inquiries and applications, please send your resume (Japanese and English) to
[email protected]

【Reservations Officer】
Contract Period: Full-Time (Part Time Available)
Salary: JPY 230,000 ~ JPY 270,000
Key Accountabilities:
・Ensure proper operation of all responsibilities of Reservations.
・To take and maintain up-to-date accurate reservation records, including records of any advance
bookings and any cancellations.
・To handle telephone calls, emails, and correspondence efficiently, always ensure that relevant standards
and procedures are implemented and maintained.
・Communicate with other departments to ensure the highest degree of guest satisfaction.
General Requirements:
・Excellent customer engagement skills.
・Driven and possesses the willingness to work in a culturally diverse environment.
・Other spoken and written language is a plus.
・MS Office and PC literacy.
・Ability to work in a fast-paced environment.

For inquiries and applications, please send your resume (Japanese and English) to
[email protected]

Hotel Chalet Ivy Hirafu is a luxurious boutique hotel located just a 3-minute walk from
Grand Hirafu Ski Resort. Surrounded by the stunning natural beauty of Niseko, we are
seeking friendly and motivated individuals to join our team.
Job Description:
 Customer service in the hotel restaurant
 Taking orders
 Serving food and drinks
 Handling payments
 Cleaning and maintaining the restaurant

 Managing and ordering beverage inventory
 Other related tasks
Ideal Candidate:
 No experience required, but enthusiasm is essential!
 Prior experience in restaurants or cafes is a plus.
 Comfortable with customer service in English.
 Friendly and good at communication.
 Team player with a positive attitude.
 Business-level Japanese (required for non-Japanese applicants).
Conditions:
 Location: Hotel Chalet Ivy Hirafu (188-19, Yamada, Kutchan-cho, Abuta-gun,
Hokkaido)
 Salary: ¥230,000–¥275,000 per month
 Working hours: Shift-based
 Employment type: Full-time
 Visa sponsorship available
Benefits
 Social insurance included
 Transportation allowance
 Accommodation options available
 Various employee discounts and perks (ski rental discounts and lift pass subsidies
in winter)
How to apply
Please send your resume and CV with a photo to [email protected].
For job inquiries, please contact 0136-22-1125.

M Group | Breakfast Chef

M Group Niseko is looking for a Breakfast Chef to join our team for the 2024/25 Winter Season with an immediate start! We are a well-established company that owns multiple properties located in the center of the Hirafu area.
We are looking for staff that are team-oriented, friendly, calm and collected, have good problem-solving skills and are well-organised with a keen eye for detail. Applicants should be well-presented with excellent etiquette possessing a positive attitude and strong work-ethic.

Working Hours: 40-45hrs, 5-6 days per week.
Location: Niseko Hirafu

Key Responsibilities:

• Cooking and managing breakfast service.
• Setting up and cleaning down the kitchen after breakfast.
• Ensure the kitchen is kept clean and hygienic at all times.
• Ensure all stocks are kept under optimum conditions.
• Assist the Owner when required.

Required Skills:

• 1-2 years previous culinary experience required
• Excellent Communication & Organisation Skills
• Experience in Hospitality preferred

Remuneration:

• 1300 – 1500 JPY per hour, depending on experience.

Candidates for this position must have the right to work in Japan, holding a valid working holiday visa or similar.

If you are interested in the Breakfast Chef position, please contact [email protected] with your resume.

Welcome to Setsu Niseko, an award-winning luxury resort in the heart of Niseko. Since opening in 2022, Setsu Niseko has rapidly gained global recognition, including being named the ‘World’s Best New Ski Hotel’ at the 2023 World Ski Awards.

In 2024, the hotel continued to receive prestigious accolades, including being recognized as one of the ‘Best Ski Hotels in Japan’ for the second consecutive year and winning the iF Design Award for its stunning wellness center.

Setsu Niseko also earned a One MICHELIN Key and was included in ‘Tatler Asia’s Best of 100’ list.

These achievements highlight our commitment to delivering exceptional luxury experiences and creating unforgettable memories for every guest.

We invite you to join our team and be a part of this exciting journey. 

Job Overview

The Accounting Officer will support the Senior Finance Manager and handle accounting tasks related to hotel operations and condominium owners, helping to provide excellent hospitality at Setsu Niseko. We are looking for both full-time or part-time candidates for this role.

Responsibilities (for both full-time and part-time positions)

• Perform daily accounting tasks, including entering data into accounting systems and managing sales and deposits.
• Handle general banking activities and payment processing.
• Coordinate billing tasks, work with internal teams, and prepare invoices and related documents.
• Manage cash, withdrawal receipts, petty cash, and other financial items.
• Process advances, travel expenses, and reimbursements.
• Assist with monthly and annual closing activities, including audit tasks.
• Support tasks such as audit communication, compliance, and preparing reports for the Hong Kong HQ.
• Organize and manage documents.
• Perform other related duties as needed.

Reports to: Senior Finance Manager

Qualifications / Requirements (for both full-time and part-time positions)

• Preferred: Experience in accounting or bookkeeping (Level 3). Experience in a seasonal resort is a plus.
• Basic knowledge of PC applications (e.g., Excel).
• Ability to read and speak conversational Japanese.
• Able to adapt to changing tasks and work efficiently.
• Proactive and able to set and achieve goals independently.
• Strong interpersonal skills and ability to communicate well across departments.
• Excellent organizational skills, with attention to detail and ability to meet deadlines.
• Punctual and considerate of colleagues.

Standard Working Hours

• Full-time: 8 hours per day, 5 days a week (9:00 AM to 6:00 PM, with a 1-hour break).
• Part-time: 5 or 6 hours per day, 5 days a week (9:00 AM to 6:00 PM).

Employment Benefits

• Full-time:
  • Monthly salary: 230,000 – 260,000 yen (plus annual discretionary bonus).
  • Paid statutory holidays: 10 days after 6 months of employment, 11 days after 1 year and 6 months.
  • Discounts on various group products, such as ski rentals, ski school, and golf.
  • Individual Seasonal HANAZONO Grand Hirafu lift pass.
  • Japanese Health Insurance and Pension as required by law.
  • Commuting allowance up to 45,000 yen per month.
  • Retirement plan after 10 years of service.
  • Relocation assistance (up to 200,000 yen for those relocating from outside Hokkaido, or 100,000 yen from within Hokkaido).

• Part-time:
  • Hourly wage: 1,500 yen per hour.
  • Commuting allowance up to 45,000 yen per month.
  • Individual Seasonal HANAZONO Grand Hirafu lift pass.
  • Discounts on various group products, such as ski rentals, ski school, and golf.
  • Japanese Health Insurance and Pension as required by law.
  • Paid annual leave after 6 months of employment.

If you are interested in either the full-time or part-time position, please send your resume and cover letter to: [email protected].

For more information about the role, visit our website [Click here]

Welcome to Setsu Niseko, an award-winning luxury resort in the heart of Hirafu.
Since opening in 2022, Setsu Niseko has rapidly gained global recognition, including being named the ‘World’s Best New Ski Hotel’ at the 2023 World Ski Awards.

In 2024, the hotel continued to receive prestigious accolades, including being recognized as one of the ‘Best Ski Hotels in Japan’ for the second consecutive year and winning the iF Design Award for its stunning wellness center.

Setsu Niseko also earned a One MICHELIN Key and was included in ‘Tatler Asia’s Best of 100’ list.

These achievements highlight our commitment to delivering exceptional luxury experiences and creating unforgettable memories for every guest.

We invite you to join our team and be a part of this exciting journey.

Job Overview

As a member of the Sales and Reservations team, the Group Coordinator will manage reservations, arrangements, and hosting for both domestic and international groups. This rewarding role involves overseeing the entire journey of each group, from arrival to departure.

Responsibilities

Key tasks include:

• Responding to phone and email inquiries for domestic and international group reservations.
• Creating reservations and internal arrangements using the reservation system.
• Coordinating and arranging services based on customer needs.
• Assisting with group check-ins and check-outs.
• Supporting group sales operations.
• Assisting with individual reservation tasks.

Reports to: Setsu Niseko Sales and Marketing Manager

Qualifications / Requirements

• A clear understanding of Setsu Niseko’s vision for customer service, with a commitment to delivering it.
• Strong teamwork skills and the ability to inspire and collaborate with colleagues.
• Excellent written and verbal communication skills for interacting with internal staff and external parties.
• Ability to prioritize tasks, meet deadlines, and pay attention to detail.
• Punctual and considerate of colleagues at all times.
• Proficiency in Japanese and English for phone and email communication.
• A driving license is a plus.

Standard Working Hours

• 8 hours per day, typically 9:00 AM to 6:00 PM.
• Work hours may vary based on group accommodation schedules.
• Must be available to work weekends and public holidays as required by management.

Employment Benefits

• Monthly salary: 250,000 – 290,000 yen (plus annual discretionary bonus).
• Paid statutory holidays: 10 days after 6 months of employment, 11 days after 1 year and 6 months.
• Discounts on various group products, such as ski rentals, ski school, and golf.
• Individual Seasonal HANAZONO Grand Hirafu lift pass.
• Japanese Health Insurance and Pension as required by law.
• Commuting allowance up to 45,000 yen per month.
• Retirement plan after 10 years of service.
• Relocation assistance (up to 200,000 yen for those relocating from outside Hokkaido, or 100,000 yen from within Hokkaido).

If you are interested, please send your resume and cover letter to: [email protected].

For more information about the role, visit our website [Click here]

We are KABA Niseko, a leading provider of luxury property management services in the
heart of Niseko.
Currently, we are seeking a highly skilled and motivated Owner Liaison Manager to join our
team and support the Asset Management Coordinator and Property Management Division.
In this key role, you will be responsible for ensuring a seamless experience for our property
owners by managing administrative tasks, addressing their needs, and overseeing the
delivery of exceptional property management services. You will collaborate closely with the
KABA Niseko team to uphold the high standards of service we are known for.

Key Responsibilities
・Act as the main contact point between property owners, KABA Niseko’s Property
Management Division, and the Hong Kong management team.
・Manage inquiries, administrative requests, and owner communications promptly and professionally.
・Coordinate cleaning, cash-outs, and other owner services for scheduled stays.
・Personally welcome property owners during their visits and provide clear, concise information.
・Collaborate with internal teams to ensure seamless experiences for property owners.

Qualifications
・Native-level English; Japanese or Cantonese skills are a plus.
・Strong administrative skills with advanced proficiency in Microsoft Excel and Word.
・Exceptional time management, organizational, and problem-solving abilities.
・Service-oriented with excellent communication and interpersonal skills.

Conditions
・Location: Hotel Chalet Ivy Hirafu (188-19, Yamada, Kutchan-cho, Abuta-gun, Hokkaido)
・Salary: ¥350,000–¥400,000 per month
・Employment type: Full-time
・Visa sponsorship available

Benefits
・Holidays: 108 days/year (shift-based), annual leave, birthday leave,
maternity/childcare leave, and more.
・Annual salary review and bonus based on　performance.
・Full social insurance coverage.
・Relocation support for moving to Hokkaido.
・Staff meals and dormitory housing available.
This position is ideal for individuals passionate about delivering exceptional service and fostering strong relationships with property owners. Join us and become part of a dynamic
team in the stunning resort area of Niseko!

How to Apply
For inquiries and applications, please email [email protected] or contact us at 0136-
22-1125.

Hotel Chalet Ivy Hirafu is a luxurious boutique hotel located just a 3-minute walk from
Grand Hirafu Ski Resort. Surrounded by the stunning natural beauty of Niseko, we are
seeking friendly and motivated individuals to join our team.

Job Description

・Handle visitors, calls, emails, and postal/courier tasks
・Order supplies, manage attendance, create documents, and oversee uniforms, staff meals, etc.
・Coordinate health checks, employee housing, onboarding/offboarding
・Support basic accounting (accounts receivable, transaction entry, transfer data) and English emails (translation tools OK)

Ideal Candidate

・High school graduate or higher
・Intermediate level of English (no specific qualifications required)
・Valid driver’s license is a plus
・Experience in admin/HR tasks is welcome

Condition

・Location: Hotel Chalet Ivy Hirafu (188-19, Yamada, Kutchan-cho, Abuta-gun, Hokkaido)
・Salary: ¥250,000–¥330,000 per month
・Employment type: Full-time
・Visa sponsorship available Benefits
・Social insurance included
・Transportation allowance provided
・Stuff meals (for a fee)
・Employee discounts – ski rentals, lift pass subsidies
・Relocation expenses
・Staff dormitory

How to Apply
Please send your resume and CV with a photo to [email protected].
For job inquiries, please contact 0136-22-1125.

Hotel Chalet Ivy Hirafu is a boutique luxury hotel just a 3-minute walk from Grand Hirafu Ski
Resort. Since celebrating our 10th anniversary in December 2022, we’ve been dedicated to
our concept of offering guests a “home away from home.” With personalized hospitality and
exceptional service that only a small hotel can provide, we create a relaxing, welcoming
space where guests can feel like they’re in their very own private retreat. For more
information, please visit our website: https://www.chaletivy.com/ja/hirafu/

Job Description
・Check-in and check-out procedures
・Bell service
・Managing and coordinating hotel reservations
・Handling guest services such as transport arrangements and activity bookings
・Responding to guest inquiries via email, phone, and in-person communication
・Payment and billing reconciliation
・Other hotel operation tasks

Ideal Candidate
・Strong English proficiency (essential for guest communication)
→ For non-Japanese nationals, Japanese communication skills are also required.
・Experience in either front desk or reservations is preferred.
・Proficient PC skills.
・Team-oriented with strong interpersonal communication skills.
・A friendly and service-minded attitude, with a love for guest interaction.

Conditions
・Location: Hotel Chalet Ivy Hirafu (188-19, Yamada, Kutchan-cho, Abuta-gun, Hokkaido Hokkaido)
・Salary: ¥250,000–¥300,000 per month
・Working hours: Shift-based (including night shifts)
・Employment type: Full-time
・Visa sponsorship available

Benefits
・Social insurance included
・Transportation allowance
・Accommodation options available
・Various employee discounts and perks (ski rental discounts and lift pass subsidies in winter)

How to Apply
Please send your resume and CV with a photo to [email protected].
For job inquiries, please contact 0136-22-1125.