Fujiwara

【Maintenance Officer】
Contract Period: Full-Time (Part Time Available)
Salary: JPY 240,000 ~ JPY 280,000
Key Accountabilities:
・Responsible for the regular site maintenance, general repairs, snow removal, lawn mowing and safety
management.
・Arrangement and coordination with vendors and contractors including emergency response and
communication with the operations team, tenants, and other parties.
・Inspection and assessment of the building to ensure safety and for prevention of any potential risk to
tenants of the property.
・Communicate with other departments to ensure the highest degree of guest satisfaction.
General Requirements:
・Experience in property maintenance management is a plus.
・Speaking abilities in Japanese and English (Business level writing for both languages is a plus).
・MS Office and PC literacy.
・Ability to work in a fast-paced environment.

For inquiries and applications, please send your resume (Japanese and English) to
[email protected]

【Front Desk Officer】
Contract Period: Full-Time (Part Time Available)
Salary: JPY 230,000 ~ JPY 270,000
Key Accountabilities:
・Welcomes guests in a friendly and pleasant manner.
・Facilitates guests’ arrival and departures by providing prompt and courteous service.
・Provides efficient and professional services to the guests and caters to any special requests.
・Ensures the highest degree of guest satisfaction.
General Requirements:
・Excellent customer engagement skills.
・Driven and possesses the willingness to work in a culturally diverse environment.
・Speaking abilities in Japanese and English (Business level writing for both languages is a plus). Other
spoken and written language is also an advantage.
・MS Office and PC literacy.

For inquiries and applications, please send your resume (Japanese and English) to
[email protected]

【Front Desk Manager】
Contract Period: Full-Time (Part Time Available)
Salary: JPY 320,000 ~ JPY 360,000
Key Accountabilities:
・Oversee day to day Front Desk operations and ensure visibility
・Create an environment of teamwork by encouraging harmony, cooperation, and communication within
the department to achieve greater outcomes.
・Review the Front Desk budget, manage staffing levels and scheduling and overtime, and monitor
departmental expenses to ensure they stay within budget guidelines.
・Coordinate with various departments to ensure all guest needs are met and rooms are maintained to the
highest standards by close communication with Housekeeping and Engineering department.
General Requirements:
・2 years’ experience in Front Office operation, with 1 year managerial role.
・Business level writing and speaking abilities in Japanese and English. Other spoken and written
language is a plus.
・MS Office and PC literacy.
・Ability to work in a fast-paced environment with strong leadership skills with effective communication
skills. Teamwork and collaboration. Problem solving and conflict resolution. Adaptability and Flexibility.
Cultural Sensitivity. Safety and security awareness.

For inquiries and applications, please send your resume (Japanese and English) to
[email protected]

Contract Period: Full-Time (Part Time Available)
Salary: JPY 220,000 ~ JPY 260,000
Key Accountabilities:
・Assists the Sales and Marketing Manager and the Reservation and Revenue Manager in

planning, organizing, and implementing marketing strategies and promotional programs.
・Manages social media pages by posting updates and responding to comments and messages.
・Creates ads for social media and websites and continuously creates stories and reels including writing
and editing press releases
・Creates, and submits invoices for hotel stays of clients and submits them in a timely manner.
General Requirements:
・Excellent customer engagement skills.
・Driven and possesses the willingness to work in a culturally diverse environment.
・Other spoken and written language is a plus.
・MS Office and PC literacy.

For inquiries and applications, please send your resume (Japanese and English) to
[email protected]

【Reservation and Revenue Manager】
Contract Period: Full-Time
Salary: JPY 360,000 ~ JPY 420,000
Key Accountabilities:
・Responsible for establishing and promoting the hotel brand of Midtown Niseko in the region including the
inbound market.
・Responsible for loading and maintaining rates, room inventory, and packages in the PMS to ensure
revenue maximization, and potential yield management opportunities.
・Stay current with industry trends and how they may impact demand. Attending external sessions,
symposiums, conventions and expos which can further knowledge and expertise
・Studies competitor movements and reacts in an immediate manner to changes in market conditions
and/or conditions that can alter current selling strategies.
・Identify opportunities for revenue enhancement and cost-saving initiatives.
General Requirements:
 3-5 years’ experience in Reservation/ Hotel Revenue operation, with 2 year managerial role.
・Business level writing and speaking abilities in Japanese and English. Other spoken and written
language is a plus.
・MS Office and PC literacy.
・Ability to work in a fast-paced environment with strong leadership skills with effective communication
skills. Teamwork and collaboration. Problem solving and conflict resolution. Adaptability and Flexibility.
Cultural Sensitivity. Safety and security awareness.

For inquiries and applications, please send your resume (Japanese and English) to
[email protected]

【Reservations Officer】
Contract Period: Full-Time (Part Time Available)
Salary: JPY 230,000 ~ JPY 270,000
Key Accountabilities:
・Ensure proper operation of all responsibilities of Reservations.
・To take and maintain up-to-date accurate reservation records, including records of any advance
bookings and any cancellations.
・To handle telephone calls, emails, and correspondence efficiently, always ensure that relevant standards
and procedures are implemented and maintained.
・Communicate with other departments to ensure the highest degree of guest satisfaction.
General Requirements:
・Excellent customer engagement skills.
・Driven and possesses the willingness to work in a culturally diverse environment.
・Other spoken and written language is a plus.
・MS Office and PC literacy.
・Ability to work in a fast-paced environment.

For inquiries and applications, please send your resume (Japanese and English) to
[email protected]

Hotel Chalet Ivy Hirafu is a luxurious boutique hotel located just a 3-minute walk from
Grand Hirafu Ski Resort. Surrounded by the stunning natural beauty of Niseko, we are
seeking friendly and motivated individuals to join our team.
Job Description:
 Customer service in the hotel restaurant
 Taking orders
 Serving food and drinks
 Handling payments
 Cleaning and maintaining the restaurant

 Managing and ordering beverage inventory
 Other related tasks
Ideal Candidate:
 No experience required, but enthusiasm is essential!
 Prior experience in restaurants or cafes is a plus.
 Comfortable with customer service in English.
 Friendly and good at communication.
 Team player with a positive attitude.
 Business-level Japanese (required for non-Japanese applicants).
Conditions:
 Location: Hotel Chalet Ivy Hirafu (188-19, Yamada, Kutchan-cho, Abuta-gun,
Hokkaido)
 Salary: ¥230,000–¥275,000 per month
 Working hours: Shift-based
 Employment type: Full-time
 Visa sponsorship available
Benefits
 Social insurance included
 Transportation allowance
 Accommodation options available
 Various employee discounts and perks (ski rental discounts and lift pass subsidies
in winter)
How to apply
Please send your resume and CV with a photo to [email protected].
For job inquiries, please contact 0136-22-1125.

M Group | Breakfast Chef

M Group Niseko is looking for a Breakfast Chef to join our team for the 2024/25 Winter Season with an immediate start! We are a well-established company that owns multiple properties located in the center of the Hirafu area.
We are looking for staff that are team-oriented, friendly, calm and collected, have good problem-solving skills and are well-organised with a keen eye for detail. Applicants should be well-presented with excellent etiquette possessing a positive attitude and strong work-ethic.

Working Hours: 40-45hrs, 5-6 days per week.
Location: Niseko Hirafu

Key Responsibilities:

• Cooking and managing breakfast service.
• Setting up and cleaning down the kitchen after breakfast.
• Ensure the kitchen is kept clean and hygienic at all times.
• Ensure all stocks are kept under optimum conditions.
• Assist the Owner when required.

Required Skills:

• 1-2 years previous culinary experience required
• Excellent Communication & Organisation Skills
• Experience in Hospitality preferred

Remuneration:

• 1300 – 1500 JPY per hour, depending on experience.

Candidates for this position must have the right to work in Japan, holding a valid working holiday visa or similar.

If you are interested in the Breakfast Chef position, please contact [email protected] with your resume.

Welcome to Setsu Niseko, an award-winning luxury resort in the heart of Niseko. Since opening in 2022, Setsu Niseko has rapidly gained global recognition, including being named the ‘World’s Best New Ski Hotel’ at the 2023 World Ski Awards.

In 2024, the hotel continued to receive prestigious accolades, including being recognized as one of the ‘Best Ski Hotels in Japan’ for the second consecutive year and winning the iF Design Award for its stunning wellness center.

Setsu Niseko also earned a One MICHELIN Key and was included in ‘Tatler Asia’s Best of 100’ list.

These achievements highlight our commitment to delivering exceptional luxury experiences and creating unforgettable memories for every guest.

We invite you to join our team and be a part of this exciting journey. 

Job Overview

The Accounting Officer will support the Senior Finance Manager and handle accounting tasks related to hotel operations and condominium owners, helping to provide excellent hospitality at Setsu Niseko. We are looking for both full-time or part-time candidates for this role.

Responsibilities (for both full-time and part-time positions)

• Perform daily accounting tasks, including entering data into accounting systems and managing sales and deposits.
• Handle general banking activities and payment processing.
• Coordinate billing tasks, work with internal teams, and prepare invoices and related documents.
• Manage cash, withdrawal receipts, petty cash, and other financial items.
• Process advances, travel expenses, and reimbursements.
• Assist with monthly and annual closing activities, including audit tasks.
• Support tasks such as audit communication, compliance, and preparing reports for the Hong Kong HQ.
• Organize and manage documents.
• Perform other related duties as needed.

Reports to: Senior Finance Manager

Qualifications / Requirements (for both full-time and part-time positions)

• Preferred: Experience in accounting or bookkeeping (Level 3). Experience in a seasonal resort is a plus.
• Basic knowledge of PC applications (e.g., Excel).
• Ability to read and speak conversational Japanese.
• Able to adapt to changing tasks and work efficiently.
• Proactive and able to set and achieve goals independently.
• Strong interpersonal skills and ability to communicate well across departments.
• Excellent organizational skills, with attention to detail and ability to meet deadlines.
• Punctual and considerate of colleagues.

Standard Working Hours

• Full-time: 8 hours per day, 5 days a week (9:00 AM to 6:00 PM, with a 1-hour break).
• Part-time: 5 or 6 hours per day, 5 days a week (9:00 AM to 6:00 PM).

Employment Benefits

• Full-time:
  • Monthly salary: 230,000 – 260,000 yen (plus annual discretionary bonus).
  • Paid statutory holidays: 10 days after 6 months of employment, 11 days after 1 year and 6 months.
  • Discounts on various group products, such as ski rentals, ski school, and golf.
  • Individual Seasonal HANAZONO Grand Hirafu lift pass.
  • Japanese Health Insurance and Pension as required by law.
  • Commuting allowance up to 45,000 yen per month.
  • Retirement plan after 10 years of service.
  • Relocation assistance (up to 200,000 yen for those relocating from outside Hokkaido, or 100,000 yen from within Hokkaido).

• Part-time:
  • Hourly wage: 1,500 yen per hour.
  • Commuting allowance up to 45,000 yen per month.
  • Individual Seasonal HANAZONO Grand Hirafu lift pass.
  • Discounts on various group products, such as ski rentals, ski school, and golf.
  • Japanese Health Insurance and Pension as required by law.
  • Paid annual leave after 6 months of employment.

If you are interested in either the full-time or part-time position, please send your resume and cover letter to: [email protected].

For more information about the role, visit our website [Click here]

Welcome to Setsu Niseko, an award-winning luxury resort in the heart of Hirafu.
Since opening in 2022, Setsu Niseko has rapidly gained global recognition, including being named the ‘World’s Best New Ski Hotel’ at the 2023 World Ski Awards.

In 2024, the hotel continued to receive prestigious accolades, including being recognized as one of the ‘Best Ski Hotels in Japan’ for the second consecutive year and winning the iF Design Award for its stunning wellness center.

Setsu Niseko also earned a One MICHELIN Key and was included in ‘Tatler Asia’s Best of 100’ list.

These achievements highlight our commitment to delivering exceptional luxury experiences and creating unforgettable memories for every guest.

We invite you to join our team and be a part of this exciting journey.

Job Overview

As a member of the Sales and Reservations team, the Group Coordinator will manage reservations, arrangements, and hosting for both domestic and international groups. This rewarding role involves overseeing the entire journey of each group, from arrival to departure.

Responsibilities

Key tasks include:

• Responding to phone and email inquiries for domestic and international group reservations.
• Creating reservations and internal arrangements using the reservation system.
• Coordinating and arranging services based on customer needs.
• Assisting with group check-ins and check-outs.
• Supporting group sales operations.
• Assisting with individual reservation tasks.

Reports to: Setsu Niseko Sales and Marketing Manager

Qualifications / Requirements

• A clear understanding of Setsu Niseko’s vision for customer service, with a commitment to delivering it.
• Strong teamwork skills and the ability to inspire and collaborate with colleagues.
• Excellent written and verbal communication skills for interacting with internal staff and external parties.
• Ability to prioritize tasks, meet deadlines, and pay attention to detail.
• Punctual and considerate of colleagues at all times.
• Proficiency in Japanese and English for phone and email communication.
• A driving license is a plus.

Standard Working Hours

• 8 hours per day, typically 9:00 AM to 6:00 PM.
• Work hours may vary based on group accommodation schedules.
• Must be available to work weekends and public holidays as required by management.

Employment Benefits

• Monthly salary: 250,000 – 290,000 yen (plus annual discretionary bonus).
• Paid statutory holidays: 10 days after 6 months of employment, 11 days after 1 year and 6 months.
• Discounts on various group products, such as ski rentals, ski school, and golf.
• Individual Seasonal HANAZONO Grand Hirafu lift pass.
• Japanese Health Insurance and Pension as required by law.
• Commuting allowance up to 45,000 yen per month.
• Retirement plan after 10 years of service.
• Relocation assistance (up to 200,000 yen for those relocating from outside Hokkaido, or 100,000 yen from within Hokkaido).

If you are interested, please send your resume and cover letter to: [email protected].

For more information about the role, visit our website [Click here]