Niseko Tourism Launches Summer Chatbot
Niseko Tourism launches the summer version of the popular AI Chatbot known as “Bebot” today. The information within the chatbot has been renewed and updated with summer focused advice to help tourists throughout the green season. Simplified and Traditional Chinese has also been added to accommodate the growing interest from international tourists from China, Hong Kong and Taiwan.
This Chatbot is part of an overall greater plan for the area to evolve into a world class “smart resort”, positioning Niseko at the forefront of the tourism industry. The concept of “smart resorts” is fast becoming a reality across the tourism industry globally, making vital information and meaningful interactions possible through travelers’ smart devices.
Niseko Tourism has been using Bebot since 1st December 2020, and was also adopted by some of the biggest brands in the area. Throughout winter Bebot was used by the Niseko United ski resorts, including Hanazono, Grand Hirafu, Annupuri as well as Kutchan Town and Niseko Bus. Pop-up tents featuring QR codes were installed at locations throughout the area including large accommodation providers and tourism hubs.
“Bebot” is used throughout the tourism industry in Japan by some of the most recognizable brands such as Narita Airport, Hotel New Otani as well as cities such as Toyama, and Mie. It is also expanding overseas with use at Tampa International Airport in the USA as well as Star Alliance in Germany.
Bebot is now available on the Niseko Tourism website, the Niseko App and Niseko Public WiFi.
- Fact Sheet:
Bebot is developed by Tokyo based company “Bespoke”, which was established in 2015 - Niseko Tourism officially launched winter version of Bebot on 1st December 2020
- Bebot is available in English, Japanese, Simplified Chinese and Traditional Chinese
About Niseko Tourism:
Niseko Tourism is the official destination marketing organisation for the Niseko area. It is a non-profit, member-based marketing organisation that was established in 2007 and now represents over 400 members in the region.
Contact:
Email: [email protected]
Phone: (+81)136-21-2551
