Job Title: Workshop Technician (part time)
Location: Boot Solutions, Niseko Hirafu, Japan
Position Type: Part-Time, Seasonal (Winter 2024/25 Season)

Company Overview:
Boot Solutions Niseko Hirafu is a leading ski and snowboard boot fitting and customization specialist located in the heart of Niseko Hirafu. Our world-class boot workshop is renowned for its expertise in boot fitting, customization, and repair services, helping skiers and snowboarders of all levels have the best possible experience on the slopes. We are committed to providing exceptional service and ensuring our customers’ comfort and performance through expert boot solutions.

Job Summary:
We are seeking an experienced Workshop Technician to join our team for the 2024/25 winter season. As a Workshop Technician, you will play a critical role in delivering high-quality boot customization and repair services in our state-of-the-art workshop. The ideal candidate will have hands-on experience with ski and snowboard boot fitting, repair, and modification, along with a strong attention to detail and passion for winter sports. This position requires a valid work visa for Japan and is a part-time, seasonal role with shifts in the evening.

Key Responsibilities:

  • Boot Customization: Perform boot fitting, shell modifications, footbed customization, and liner modifications to ensure optimal comfort and performance for each customer.
  • Boot Repairs: Carry out a range of boot repairs, including sole replacements, buckle adjustments, liner repairs, and general maintenance.
  • Technical Support: Provide expert advice and guidance to customers regarding boot care, fitting, and adjustments to enhance their skiing/snowboarding experience.
  • Workshop Maintenance: Maintain a clean, organized, and safe workshop environment, ensuring all equipment is properly maintained and in good working order.
  • Customer Service: Interact with customers to understand their needs, take measurements, and suggest appropriate modifications or repairs based on their requirements.
  • Collaboration: Work closely with the retail team to ensure smooth communication between the workshop and the front-of-house operations.
  • Quality Control: Ensure that all boot customization and repair work meets the high standards set by Boot Solutions.
  • Seasonal Shift Coverage: Work during evening shifts, providing workshop services to customers during busy periods and peak season hours.

Requirements:

  • Valid Work Visa for Japan for the duration of the seasonal position.
  • Proven experience in ski and snowboard boot fitting, customization, and repair (at least 1-2 seasons of relevant experience is preferred).
  • Strong technical knowledge of boot design, fitting processes, and boot repair techniques.
  • Ability to work with specialized tools and equipment in a professional workshop environment.
  • Attention to detail and the ability to deliver high-quality, precise work under pressure.
  • Good communication skills and the ability to interact effectively with customers.
  • Strong organizational skills and the ability to manage multiple tasks in a busy, fast-paced environment.
  • Passion for winter sports and a strong understanding of the importance of proper boot fit for performance and comfort.
  • Availability to work evening shifts, weekends, and during the busy peak season.

Why Work with Us:

  • Work in one of Japan’s premier ski resorts, Niseko Hirafu, with access to world-class ski terrain and winter sports culture.
  • Opportunity to develop your skills in a state-of-the-art boot fitting and repair workshop.
  • Competitive hourly rate and staff discounts on products and services.
  • A supportive and dynamic team environment.
  • Access to employee perks, including discounts on gear and rentals.
  • Enjoy the winter season in Niseko and be part of a well-respected, customer-focused company.

How to Apply:
To apply, please submit your resume and a cover letter outlining your relevant experience, skills, and interest in the role, to [email protected]