Rikka Spa is a boutique spa, renowned for providing a sanctuary of warmth and tranquility. Located within the luxury Setsu Niseko Hotel and boasting 5 treatment rooms, we specialise in treatments and facials. Created in collaboration with Lapidem Tokyo, our programs are created around a philosophy that “true beauty only comes from good health”.

 

Niseko in winter is an international destination, making it a great environment for learning languages, new cultural experiences, and a unique opportunity to enhance your professional experience. At Rikka Spa, we are passionate about delivering a high level of customer service to our clients throughout their wellness journey.

 

Standard Working Hours

  • Variable working hours system on a monthly basis (8hours per day)
  • Typical working hours: 12:00 –21:00 (1 hour break) 
  • 8 days off / per month
  • Shift system (requests will be considered), monthly rosters
  • Working days can be negotiated

 

Employment Benefits

  • JPY 1,600 per hour
  • Grand Hirafu and Hanazono Lift Pass
  • Discounts on a variety of Rikka products and Hotel Food & Beverages, ski rentals etc
  • Uniforms provided
  • Training program 
  • Staff Accommodation available upon request

Shuttle bus transportation to and from work (if in dormitory)

 

Responsibilities and Duties

  • Warmly greeting all customers and visitors
  • Handling phone / email reservations and enquiries in a polite and timely manner
  • Scheduling appointments and document guest notes, feedback
  • Ensuring reception area is well presented at all times
  • Other administrative tasks and general support to the Duty Managers on shift
  • Using knowledge to provide product solutions

 

Requirements:

  • Prefer candidates with experience working in a hotel spa
  • Native or business level English. Conversational level Japanese preferred.
  • Competency in computer skills (ideally some experience with Point of Sale, and / or basic systems) 
  • Ability to multi-task and maintain composure

 

If you would like to apply for this position, please include a cover letter telling us about yourself and why you’d like to work for Rikka Spa along with an updated copy of your resume to [email protected]

Rikka Spa website https://rikkaspa.com/