The Guest Services and Reservations agent is a great opportunity to grow a career in accommodation management in Niseko. TAIGA provides a comprehensive range of services in Niseko, from accommodation management, real estate sales to project design & management. We are a tight knit collection of Niseko enthusiasts, and are looking for a positive team player to play an active and long-term role in our company.
https://www.taigaprojects.com/
Position : Guest Services Staff
Full time
Key Responsibilities
- Handling guest enquiries, including owner stays, and assist selling allotments and create promotion on OTAs and Roomboss
- Greeting and checking guests into their accommodation
- Assist guests during their stay to ensure they have a positive and memorable holiday in Niseko.
- Ensure properties are presentable and in good condition by checking the properties before the guest arrivalPick up and drop off the guests
- Upsell Taiga’s guest services to guests
- Accounting tasks related to accommodation.
- Verification and processing of invoices from vendors/supplies
- Administrative tasks for seasonal staff employment
- Other general affairs
Key Qualities
- Upbeat and sunny team player
- • Bilingual in English and Japanese
- • Experience in hospitality industry (guest services, customer services), understands the industry with a hospitality mindset, great with people in general
- (guests/owners/vendors/suppliers/staff)
- • Can multi task
- • Strong communication skills, able to report/liaise internally
- • Good with admin work(word, excel, and ppt) and numbers (invoicing, manage cash etc)
- • Has drivers license
- • Preferable if flexible with the schedule
Working Hours
40 hours per week, 8 Hours per day, 2 days off per week, paid overtime.
Remuneration
¥250,000~290,000 per month depending on skills and experience.
If you are interested, please contact Chiyono [email protected]
