M Group Niseko is looking for a Front Desk Staff to join our team for the 2024/25 Winter Season. We are a well-established company that owns multiple properties located in the center of the Hirafu area.
We are looking for staff that are team-oriented, friendly, calm and collected, have good problem-solving skills and are well-organised with a keen eye for detail. Applicants should be well-presented with excellent etiquette possessing a positive attitude and strong work-ethic.

Working Hours: 5-9 hrs, 2-3 days per week.
Location: Niseko Hirafu

Key Responsibilities:

・Monitor guests’ arrivals and departures and greet and welcome guests.
・Respond to and follow up on reservations and guest services enquiries.
・Ensure reservations, airport transfers and guest services requests are accurately booked and delivered to a high standard.
・Liaise with the Hotel staff to ensure reservations and guest services payments are confirmed and received.
・Assist with the service delivery of the Hotel breakfast for guests.
・Assist the Owner when required.

Required Skills:

・Excellent Communication & Organisation Skills
・Experience in Hospitality preferred
・Driving License required.

Remuneration:

・Hourly Pay, negotiable based on experience.
・Candidates for all positions must possess a Japanese passport or valid work/working holiday visa.

If you are interested in any of our seasonal employment opportunities, please contact [email protected].