Hotel Chalet Ivy Hirafu is a boutique luxury hotel just a 3-minute walk from Grand Hirafu Ski
Resort. Since celebrating our 10th anniversary in December 2022, we’ve been dedicated to
our concept of offering guests a “home away from home.” With personalized hospitality and
exceptional service that only a small hotel can provide, we create a relaxing, welcoming
space where guests can feel like they’re in their very own private retreat. For more
information, please visit our website: https://www.chaletivy.com/ja/hirafu/
Job Description
・Check-in and check-out procedures
・Bell service
・Managing and coordinating hotel reservations
・Handling guest services such as transport arrangements and activity bookings
・Responding to guest inquiries via email, phone, and in-person communication
・Payment and billing reconciliation
・Other hotel operation tasks
Ideal Candidate
・Strong English proficiency (essential for guest communication)
→ For non-Japanese nationals, Japanese communication skills are also required.
・Experience in either front desk or reservations is preferred.
・Proficient PC skills.
・Team-oriented with strong interpersonal communication skills.
・A friendly and service-minded attitude, with a love for guest interaction.
Conditions
・Location: Hotel Chalet Ivy Hirafu (188-19, Yamada, Kutchan-cho, Abuta-gun, Hokkaido Hokkaido)
・Salary: ¥250,000–¥300,000 per month
・Working hours: Shift-based (including night shifts)
・Employment type: Full-time
・Visa sponsorship available
Benefits
・Social insurance included
・Transportation allowance
・Accommodation options available
・Various employee discounts and perks (ski rental discounts and lift pass subsidies in winter)
How to Apply
Please send your resume and CV with a photo to [email protected].
For job inquiries, please contact 0136-22-1125.
