Retail Assistant Position
Location: Niseko Village Store
Position Type: Seasonal Part-Time
Company Overview:
Village Sports Japan is a premium retail and rental shop located in the heart of Niseko
Village, offering a curated selection of high-quality ski and snowboard gear, apparel, and
accessories. We take pride in delivering an exceptional experience to our customers, helping
them enjoy their winter adventures in style and comfort.
Job Summary:
Village Sports Japan is seeking a bilingual (Japanese and English-speaking) Retail Assistant
to join our seasonal team. The ideal candidate will have a passion for winter sports, excellent
customer service skills, and the ability to communicate effectively with an international
clientele. This part-time seasonal role involves assisting customers with purchases, ski and
snowboard equipment rentals, and maintaining a welcoming and organized store
environment. Applicants must hold a valid work visa for Japan, and will be responsible for
providing their own accommodation.
Key Responsibilities:
• Deliver outstanding customer service by greeting visitors, understanding their needs,
and offering expert advice on equipment and accessories.
• Support customers in selecting the right rental and retail products for their winter
activities.
• Process transactions accurately and efficiently using our POS system.
• Assist in the maintenance of store displays, ensuring an attractive and organized
presentation of products.
• Manage stock levels, restock shelves, and participate in inventory control tasks.
• Provide guidance on proper equipment usage and care, especially for rentals.
• Assist with opening and closing duties, including cash handling and store preparation.
• Stay informed about product features, trends, and promotions to enhance the customer
experience.
• Collaborate with team members to meet store goals and maintain a positive workplace
environment.
Requirements:
• Valid work visa for Japan.
• Bilingual proficiency in Japanese and English.
• Strong customer service skills with a professional, friendly demeanor.
• Passion for winter sports (skiing or snowboarding experience is a plus).
• Ability to work effectively in a fast-paced environment and handle multiple tasks.
• Availability to work weekends, holidays, and during peak seasons.
Why Work with Us:
• Be part of a dynamic, fun-loving team in the world-renowned Niseko Village.
• Gain hands-on experience working with premium winter sports equipment and
apparel.
• Competitive hourly pay and staff discounts on products.
• Opportunity to engage with an international customer base in a supportive work
environment.
How to Apply:
Interested candidates should submit their CV and a cover letter explaining their relevant
experience and why they are excited to join Village Sports Japan. Applications can be sent
via email to [email protected] or delivered in person at our Niseko Village
store.
We look forward to welcoming you to our team this winter!