Taiga offers a comprehensive service including accommodation management, real estate sales, and design and project management. We are looking for someone who wants to grow, and can contribute to a passionate and elite team with energy and curiosity.
Position : Guest Services Staff
Full-time, year round position with the potential to become permanent staff.
Key Responsibilities
– Handling guest enquiries over email, phone, and in person, and converting these enquiries into bookings in our accommodations
– Greeting and checking guests into their accommodation
– Assist guests during their stay to ensure they have a positive and memorable holiday in Niseko.
– Ensure properties are presentable and in good condition by checking the properties before the guest arrival
– Pick up and drop off the guests
– Upsell Taiga’s guest services to guests
Key Qualities
– Experience in guest services/hospitality is preferred
– Team player who enjoys working and communicating with co-workers
– Focussed on delivering good outcomes with integrity
– Japanese driving license, comfortable with helping with luggage
– Highly fluent in both written and spoken Japanese and English
Working Hours
40 hours per week, 8 Hours per day, 2 days off per week, paid overtime.
Remuneration
245,000 – 275,000 JPY per month depending on language ability and experience
Benefits
Niseko All Mountain Season’s Pass
10 days of paid leave and public holidays in your first year.
Social security/insurance benefits included
Flexible working hours
Bi-annual bonuses
If you are interested, please contact Chiyono [email protected]
