SkiJapan.com is Niseko’s longest running inbound tour and travel company operating since 1996. We manage 120 properties across the area with offices in Niseko Hirafu and satellite office in Hakuba, Nagano.

Our Niseko HQ in main street Hirafu is seeking a committed and motivated individual who is able to communicate with our owners ensuring that we maintain our high standards of customer service. The position is a key link across both property management and reservations to maximise yields for our owners.

Attributes required 

  • Good time management skills, reliable, organised and well-presented
  • Spreadsheet skills/experience
  • Strong administration skills with competent levels in Microsoft excel and word
  • Knowledge of the local area and a passion for a career in the snow industry
  • Ability to blend within a team of specialised individuals and lead colleagues when needed

Language Requirements

Good level of written and spoken English. Japanese understanding the most desirable but not essential. Applicants who have a TOEIC or JLPT certification are advised to include the score in their CV/Resume.

Those who have previous guest relations, reservations or hospitality experience are strongly encouraged to apply for this position. Japanese applicants are welcome to apply.

Responsibilities

  • Liaison and communications between Property Owners and SkiJapan Property Management Division
  • Respond to property owners queries or requested assistance
  • Assisting property owners and their associates with requested information in a professional and timely manner.
  • Communicate with department staff and other departments in assisting with owners in resort.
  • Meet and greet property owners when appropriate and discuss management of their asset with the core objectives of delivering accurate and concise information.

Other 

Staff accommodation available at discounted rate

SALARY Monthly 260,000 ~ 360,000

WORK HOURS 8:30 ~ 17:30/ 40hours a week

Please visit link to apply:  https://skijapan.wufoo.com/forms/owner-liaison-executive/