The Owner Relationship Consultants key role is to establish and maintain a long-term relationship with each of the Niseko Portfolio owners and is the primary point of contact for all matters specific to each individual Owner.

• Develop a close working relationship with all property Owners
• Communicate with all Owners as required via email or phone
• Maintain the state of all contracts between the owners and the Company
• Review and distribution of Owner Statements monthly and assist with any enquiries of same working closely with Accountants
• Assising owners in preparing annual owner statements and tax preparation for the nominated Tax Accountant
• Act as an intermediary between Tax Accountant and Owner if required
• Retain an organized and up to date online filing system for all Owners Records
• Coordinate Owner payment Requests
• Owner Concierge – prebooked and in house
• Meet and Greet owner during any owner stay
• Oversee all operation issues with owner property in conjunction with operations staff
• Request approval for maintenance or other expenditure over permitted limit
• Review and ensure all letting agreements, insurance policy and other related are up to date and kept up to date
• Ensure letting agreements are completed and signed for any new Owners
• Monitor and ensure all agreed terms in the letting agreements are being met
• Management and distribution of owner Mid-year and End of Season (Annual) Owner Reports
• Other duties as assigned

• Able to work quickly and efficiently
• Exceptional accuracy and attention to detail
• Good time management
• Friendly and personable
• Able to work well both individually and as part of a team
• Proficiency in excel and other computer skills
• Self-motivated and independent thinker
• Ability to communicate effectively in English. Written and spoken

• Competitive monthly salary based on experience
• 2 days off each week, based on a weekly schedule
• Flexible hours – subject to seasonality
• Good working environment
• Bonus sheme
• Work-related training subsidies
• Health insurance, welfare pension insurance, unemployment insurance and worker’s compensation insurance are available
• 10 days of Annual Leave per year, increasing yearly
• Access to the lift passes

The Owner Relationship Consultants key role is to establish and maintain a long-term relationship with each of the Niseko Portfolio owners.

Responsibilities

Experience / Skills Required

Benefits